ServiceNow launches updated EmployeeWorks AI platform with no-code tools

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Go back to ServiceNow launches updated EmployeeWorks AI platform with no-code tools

ServiceNow introduces the third generation of its employee-centric AI harness so the workforce can build and use the AI their jobs demand

October 15, 2026 9:00 AM EDT

ServiceNow EmployeeWorks empowers every employee to build and customize AI agents, no code required

With ToolSmith, developers can quickly and securely vibe code enterprise AI tools for ServiceNow EmployeeWorks enterprise assistants

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced major advances to ServiceNow EmployeeWorks that give employees the ability to build the AI agents their jobs demand. These agents can complete daily tasks without human intervention and enable deep persona-based work across critical business functions.... More