Marchex launches agent behavior analysis solution

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Marchex Introduces Agent Behavior Solutions to Help Businesses Improve Sales Execution and Customer Experience

May 12, 2026 8:30 AM EDT

New AI-powered solution helps organizations identify and optimize the agent behaviors that influence appointment rates, sales, and customer satisfaction.

SEATTLE--(BUSINESS WIRE)-- Marchex, Inc. (NASDAQ: MCHX), which harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics, today launched Agent Behaviors, a new solution that delivers detailed agent performance... More