ServiceNow expands AI specialists across IT, CRM, security functions

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ServiceNow brings Autonomous Workforce to every major business function

May 5, 2026 12:58 PM EDT

New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale

Unlike tasked-based AI tools and AI agents, ServiceNow AI specialists work alongside humans to complete end-to-end processes

LAS VEGAS--(BUSINESS WIRE)-- Knowledge 2026 Today, at ServiceNows annual customer and partner event,... More