Xerox launches IT service platform for small and mid-size businesses

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Xerox Launches Xerox IT as a Service to Help Simplify Technology, Reduce RiskĀ for SMB MarketĀ 

April 28, 2026 9:00 AM EDT

NORWALK, Conn.--(BUSINESS WIRE)-- Xerox today announced the launch of Xerox® IT as a Service, an AI-powered ServiceNow platform that transforms how organizations operate and manage technology.

Xerox ITaaS unifies managed services, automation, procurement, and real-time intelligence into a single IT operating system, enabling organizations to move from reactive support models to autonomous operations.

As organizations face increasing complexity, from distributed infrastructure and rising cyber threats to mounting cost pressures, traditional managed services models are reaching their limits. Xerox ITaaS introduces a new approach: intelligent, platform-based IT delivery designed for scale, resilience and... More