Twilio launches embeddable contact center with new SDK and pricing model
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Twilio Flex Now Available as an Embeddable Contact Center
April 16, 2026 9:06 AM EDTNew Flex SDK and Salesforce Voice integration accelerate contact center deployment with human-in-the-loop capabilities
User + Usage pricing model combines low per-seat licenses with consumption-based fees, delivering flexibility to scale with seasonal needs
SAN FRANCISCO--(BUSINESS WIRE)-- Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for todays leading brands,... More
