Visa launches six AI-powered dispute resolution tools to cut fraud costs

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Visa Unveils New Services to Modernize Dispute Resolution Process

April 1, 2026 9:00 AM EDT

Fraudulent disputes and administrative inefficiencies drive billions in avoidable economic costs Six new and enhanced dispute resolution tools utilize AI and proprietary technology to help provide issuers, acquirers and merchants with increased visibility into costly fraud expenses

SAN FRANCISCO--(BUSINESS WIRE)-- Visa (NYSE: V), a global leader in digital payments, today announced six new dispute resolution tools designed to reduce the billions of dollars lost annually to inefficient, outdated dispute processes. The expanded suite of dispute resolution services is being designed to help merchants and financial institutions... More