eGain (EGAN) Tops Q3 EPS by 1c, Misses on Revenue

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eGain Reports Continued Momentum in New Logo Wins Driven by AI Knowledge Offering

May 9, 2024 4:06 PM EDT

SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024.

Our new knowledge customer win momentum continued this quarter, including a U.S. megabank, said Ashu Roy, eGains CEO. Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT, our novel AI solution to efficiently automate knowledge for customer service. Although our total revenue fell short of expectations due to the timing of... More