Customers Bank partners with ElevenLabs for AI voice agents

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Customers Bank and ElevenLabs to Deploy AI-Powered Conversational Agents Across Customer and Employee Experiences

June 2, 2026 5:30 PM EDT

Strategic Collaboration to build 24/7 intelligent voice and chat capabilities, enhancing Customers Bank's high-touch service model with always-on support

WEST READING, Pa.--(BUSINESS WIRE)-- Customers Bank, the nearly $26 billion subsidiary of Customers Bancorp (NYSE: CUBI), today announced a strategic collaboration with ElevenLabs, a global leader in conversational AI, to deploy advanced voice and AI agents across its customer service and internal operations.

The collaboration will leverage ElevenLabs' industry-leading conversational AI agents into Customers Bank's ecosystem by enabling intelligent, always-on interactions within the bank's hallmark high-touch service model.... More