TWLIO launches conversation memory and AI orchestration platform

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Twilio’s Next Generation Platform: An Infrastructure Layer for Every Conversation in the Agentic Era

May 6, 2026 9:00 AM EDT

New platform capabilities orchestrate context-rich conversations with persistent memory across multiple channels for humans and AI agents

Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect provide the nervous system for modern customer engagement

SAN FRANCISCO--(BUSINESS WIRE)-- Twilio (NYSE: TWLO), the infrastructure for customer engagement in the AI era, kicked off its user conference,... More