Wells Fargo AI assistant reaches 1 billion customer interactions
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Wells Fargo Reaches Major Digital Milestones
March 26, 2026 1:00 PM EDTCustomers embrace mobile and AI-powered banking
SAN FRANCISCO--(BUSINESS WIRE)-- Wells Fargo today announced significant milestones in its digital transformation, underscoring growing customer adoption of its mobile banking platform and AIpowered virtual assistant, Fargo®. Fargo has now supported customers through more than 1 billion interactions achieved in less than three years since its launch. Additionally, the company surpassed 33 million mobile active users last month.
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