U.S. Department of Labor deploys Salesforce AI agents for citizen support
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U.S. Department of Labor Taps Agentforce to Enhance Citizen Support
March 26, 2026 8:00 AM EDTThe U.S. Department of Labor (DOL) is transforming its National Contact Center with Salesforce and launching DOLA powered by Agentforce to provide enhanced, 24/7 assistance to American workers and retirees.
SAN FRANCISCO & WASHINGTON--(BUSINESS WIRE)-- Salesforce, the worlds #1 AI CRM, today announced the U.S. Department of Labor has modernized its... More
