Microsoft launches AI automation tools for retail operations

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Microsoft propels retail forward with agentic AI capabilities that power intelligent automation for every retail function

January 8, 2026 10:00 AM EST

Built for the full retail value chain, Microsoft's agentic AI streamlines critical workflows to accelerate decisions and outcomes by augmenting human expertise across the enterprise

REDMOND, Wash., Jan. 8, 2026 /PRNewswire/ -- Microsoft Corp. on Thursday announced agentic AI solutions designed to bring intelligent automation to every part of the retail business. These new capabilities help retailers move faster, serve shoppers with greater relevance, and operate with resilience and efficiency, delivering a... More