Five9 (FIVN) to Acquire Aceyus
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Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences
August 7, 2023 4:10 PM EDTSAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and analytics.
Using a robust catalog of pre-built integrations, Aceyus software ingests data from CRM, WEM systems, multiple ACDs, communication platforms, digital channels, intelligent virtual agents and other key sources of customer data. Aceyuss ability to normalize the entire CX data set and deliver real time-insights allows businesses to transition from legacy systems to Five9 while maintaining consistent reports,... More
