AudioCodes Ltd. (AUDC) Acquires Callverso
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AudioCodes Acquires Callverso, a provider of Conversational AI solutions for Contact Centers
November 15, 2021 8:00 AM ESTLOD, Israel, Nov. 15, 2021 /PRNewswire/ --
Highlights
Callverso is a leading provider of Conversational AI solutions and NLU technology in Israel Callverso's virtual customer agent (VICA) solution excels at automating customer call handling via virtual agents, improving customer service and reducing contact center costs Callverso virtual customer agent (VICA) is deployed at Clalit Health Services contact center where it handled successfully over 14 millions calls in 2020. VICA is deployed at another Israeli leading health services provider and a utility provider. Adding Callverso's virtual customer agent (VICA) to the Voice.ai... More