Paychex brings WISE workforce AI into Microsoft 365 and Teams

Paychex (Nasdaq: PAYX) announced that its AI-powered workforce intelligence engine, WISE (Workforce Intelligence Strengthened by Expertise), is now available within Microsoft 365 Copilot and Microsoft Teams, according to a company statement released Aug. 3, 2026.

The integration allows Paychex customers to access workforce data and complete human resources tasks without leaving Microsoft's productivity tools. Specific capabilities include viewing real-time headcount, turnover, and benefits utilization data, receiving alerts on compliance deadlines and open enrollment periods, and taking actions such as approving time-off requests directly within the Microsoft 365 environment.

WISE operates across Paychex's HR and payroll platforms, including SurePayroll, Paychex Flex, and Paycor. The company said Microsoft 365 is the first ecosystem in a broader channel expansion strategy, with additional technology partner integrations planned.

"WISE was built on the belief that workforce intelligence belongs in the flow of work—not as a standalone product," said Ryan Bergstrom, Chief Product Officer at Paychex. "Our integration with Microsoft is a clear expression of that vision, delivering trusted insights, expert-backed guidance and autonomous actions directly into the tools our clients already use every day."

Michelle Simmons, VP of SME&C US Industry at Microsoft, said the two companies share a focus on making AI practical for small and medium enterprises.

Paychex said it is also expanding its WISE integration program to additional technology partners, enabling them to embed workforce intelligence capabilities into their own platforms. An applicable product subscription is required to access WISE within Microsoft 365.

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