PCI Pal named strategic partner in NiCE CXexchange marketplace

PCI Pal has been designated a Strategic DEVone Partner within the NiCE (NASDAQ: NICE) CXexchange, a marketplace of curated technology partners, according to a press release from PCI Pal.

The designation allows NiCE customers to access PCI Pal's payment security solutions directly within the NiCE CXone platform across voice and digital channels. The integration supports both live agent and AI-powered customer interactions through a single payment experience.

Through the NiCE CXexchange, customers can process payments across voice, digital, and chat channels using their existing NiCE contracts. The pre-integrated solution is designed to keep sensitive payment data out of an organization's environment.

"This new agreement with NiCE, as a Strategic DEVone Partner, reflects the strength of our growing relationship and the shared focus on delivering trusted customer experiences to customers across the globe," said Darren Gill, Chief Revenue Officer at PCI Pal.

Dorothy Copeland, Chief Partner Officer at NiCE, said: "PCI Pal's presence as one of our exclusive Strategic DEVone Partners will empower customers to deliver seamless integrated payment experiences, whilst maintaining the highest levels of trust and security of those interactions."

The companies said the partnership is currently serving customers in sectors including government, financial services, retail, and healthcare.

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