Zoom offers standalone AI receptionist for any phone system

Zoom Communications, Inc. (NASDAQ: ZM) announced a standalone version of its Zoom Virtual Agent (ZVA) Receptionist on July 9, 2026, allowing organizations to add AI-powered call handling to existing phone systems without requiring Zoom Phone.

Previously available only as part of Zoom Phone, the product can now be deployed across any business telephony environment. Features include support for more than 10 languages, live transcription, appointment scheduling, and intelligent call routing.

"Businesses shouldn't have to replace their phone system to benefit from AI," said Chris Moss, general manager of Zoom Phone. "Every inbound call is an opportunity to serve a customer or nurture a prospect. With the standalone Zoom Virtual Agent Receptionist offering, organizations can quickly add an AI-powered front desk to their existing systems, helping them answer more calls, respond faster, and stay available around the clock."

The standalone offering is available for purchase immediately, priced at $29.99 per month per 100 minutes, or $24.99 per month per 100 minutes with annual billing. A free trial is available to both new and existing customers.

You May Also Be Interested In

• Alphabet Sees FY26 Capex $195B To $205B, Saw $180B To $190B
• First Choice Healthcare and Westin Acquisition plan $650M SPAC merger
• Steakholder Foods adjusts ADS ratio in a 1-for-3 reverse split