John Deere reaches repair access deal with FTC and five states
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John Deere, the Federal Trade Commission, and five states announced an agreement on July 8, 2026, that requires the company to provide farmers, ranchers, and independent service technicians with access to diagnostic and repair tools for John Deere equipment.
The agreement resolves a matter filed by the FTC and states in early 2025. It formalizes John Deere's commitment to expanding access to diagnostic and repair tools and gives the FTC and the five states the ability to verify the company's compliance going forward.
"We've said from the beginning that our focus is on helping customers keep their machines running when and how they need them," said Denver Caldwell, vice president of aftermarket and customer support at John Deere. "This agreement bolsters that commitment, and we're confident it will make a real difference for the people who depend on our equipment every day."
Under the agreement, John Deere said it will continue to invest in tools, technology, and services that give customers more ways to maintain their equipment, whether through self-repair or an independent repair provider.
Deere & Company is listed on the New York Stock Exchange (NYSE: DE).
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