HP Inc. partners with OpenAI to deploy Frontier platform across operations

HP Inc. (NYSE: HPQ) announced a strategic partnership with OpenAI, integrating OpenAI's Frontier platform into HP's business operations and customer-facing services, according to a company statement released June 28, 2026.

The partnership follows an exploratory period that began in February 2026, during which HP evaluated Frontier's technical capabilities, security, and enterprise integration through a series of pilots. HP said it plans to deploy AI-driven solutions across customer and partner experiences, employee productivity, software development, and telemetry insights through its Workforce Experience Platform (WXP).

"With OpenAI there is an opportunity to fundamentally rethink how AI can deliver better outcomes," said Prakash Arunkundrum, chief strategy and transformation officer at HP Inc. "With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution."

OpenAI chief revenue officer Denise Dresser said HP had been "an exceptional early partner, turning early value from OpenAI APIs and tools like ChatGPT and Codex into repeatable systems."

HP said the two companies plan to co-develop future use cases with a focus on data integration, governance, and security standards. HP's WXP was named a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools.

HP did not disclose financial terms of the partnership.

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