Vanguard UK clients faced service delays amid market tumble
FILE PHOTO: The logo for Vanguard is displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York City, U.S., June 1, 2022. REUTERS/Brendan McDermid/File Photo
LONDON (Reuters) -Vanguard's UK online investment platform experienced IT problems for several hours on Monday with clients facing delays in accessing account information, as global markets slid following U.S. President Donald Trump's tariff announcements.
Hundreds of Vanguard customers experienced problems accessing services in morning trading hours in the UK, according to outages tracking website Down Detector.
The technical problems have since been resolved, Vanguard said in an updated statement on Monday afternoon.
"Earlier today, clients experienced difficulty accessing their accounts. These issues have been resolved. We apologize for the inconvenience and appreciate our clients' patience," a spokesperson said, declining to comment on whether the issue had been linked to higher trading volumes.
The German online brokers Trade Republic and ING said earlier on Monday that they had suffered technical problems due to heavy trading, but that the glitches had since been resolved.
(Reporting by Iain Withers and Andy BruceEditing by Tommy Reggiori Wilkes and Tomasz Janowski)
Serious News for Serious Traders! Try StreetInsider.com Premium Free!
You May Also Be Interested In
- Trump meets with travel industry CEOs on push to boost foreign tourism
- Lutnick apologizes for saying no Americans have died in Iran war
- Abu Dhabi AI institute releases fully open-source models with training data, code
Create E-mail Alert Related Categories
ReutersRelated Entities
Donald J. Trump, VanguardSign up for StreetInsider Free!
Receive full access to all new and archived articles, unlimited portfolio tracking, e-mail alerts, custom newswires and RSS feeds - and more!



Tweet
Share