Scale AI rejects claims it illegally surveils AI-training workers

October 28, 2026 7:47 AM EDT

FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

Oct 28 (Reuters) - Scale ‌AI on ​Wednesday ​rejected the privacy complaints filed against it in four European countries ‌as unfounded, saying its platform's practices were ⁠disclosed to workers and required their consent.

Privacy group ‌noyb filed the complaints ‌on Tuesday in France, Italy, the Netherlands and Austria, alleging Scale's Outlier platform illegally ​monitors more than 900,000 freelancers who produce training data for AI models, ⁠and asked regulators to fine the company.

• "The report's claims are ​unfounded and inaccurate," Scale said in an emailed statement to Reuters

• Scale said ​it uses standard tools ‌to verify identities, prevent fraud, protect confidential project information and ensure ⁠accurate payments

• Contributors know their pay rates before accepting tasks and those rates reflect skills, ⁠project details and location, it added

• A company spokesperson ​said certain projects use a separate tool that records time spent and screen activity, which contributors opt ‌into and manually activate before starting work

• Scale does not sell ‌workers' personal data to third parties or ⁠use it to ‌train customers' AI ​models, the spokesperson said

(Reporting by Leo Marchandon in Gdansk, editing by Milla ‌Nissi-Prussak)



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