How the hunt for value sparked a U.S. private-label revolution
People shop in a supermarket as rising inflation affects consumer prices in Los Angeles, California, U.S., June 13, 2022. REUTERS/Lucy Nicholson
By Nicholas P. Brown and Juveria Tabassum
NEW YORK, July 23 (Reuters) - Bill Peterson used to go to Whole Foods or Kroger for fruits, vegetables and milk. Now he swears by private-label chain Aldi, which sells those items at a fraction of the price.
The Chicago home remodeler is gainfully employed, but says the economy feels fragile. “There’s no job security ... everything has gotten stupid expensive,” said Peterson, 61.
Inflation has remained high for several years, and U.S. consumers have become more focused on value. But the shift transcends income class, and experts increasingly see it as the start of a deeper retrenchment in how Americans shop, eliminating a long-held stigma among some for private-label goods.
Inflation is just "an accelerant to fundamental shifts already set to unfold," said Sarah Henry, managing partner at Logan Capital Management.
Retailers are adjusting by targeting the "trade-down" consumer — a category that includes cash-strapped shoppers opting for lower-priced essentials, and wealthier consumers looking to save on discretionary items.
From January through May of this year, value retailers grew sales 11.6% year-on-year, against just 2.3% for conventional retailers, according to researchers at NielsenIQ.
"Shopping smart has become a mindset, not a customer segment," Julie Barber, Walmart's chief merchandising officer, told Reuters.
Walmart, the nation's largest retailer, is increasing the number of items under its "bettergoods" food label to nearly 1,000. David Guggina, the retailer's U.S. CEO, said on an earnings call in May that the label has helped Walmart attract new customers, particularly those with higher incomes.
RBC analyst Nik Modi in June wrote that private brands are being elevated “from a defensive tactic to a core growth strategy," saying the trend is a "structural commitment rather than cyclical opportunism."
Aldi is betting that's true. The German chain, which has around 2,700 U.S. stores, is on track to open 180 more this year, and another 400 through 2028.
"High inflation or low inflation, high unemployment or low unemployment, there are always consumers who are looking to save more money," Scott Patton, chief commercial officer of Aldi's U.S. arm, told Reuters. "I think consumers have figured out they don't need national brands."
Amy Fox, a Cincinnati-area business owner, has enough disposable income not to worry day-to-day. Even so, as grocery bills rise — especially with three boys in college — life has started to feel like "death by a thousand cuts," she said.
She has shifted to using Midwestern supermarket chain Meijer for its private-label beef and chicken, which sell at much lower prices than at Whole Foods. "It just doesn't make sense anymore" to pay top dollar for such items, she said.
A FUNDAMENTAL SHIFT
High inflation and sticker shock from rising energy and grocery bills are driving the hunt for value, said Dana Peterson, chief economist at research group The Conference Board.
But industry experts see more fundamental factors at work — ones that could make trading down the new normal.
Consumers’ sense of the future has been clouded by existential concerns like job loss due to the proliferation of AI, while AI itself has made bargain-hunting easier than ever, said Logan Capital's Henry.
NielsenIQ researchers wrote that value retailers and premium retailers were both growing faster than mid-market stores, indicating consumers are still splurging on specific items, which they called "a more intentional approach to spending." That trend was the same among low-, middle- and high-income households, NielsenIQ found.
Kroger executives have said on earnings calls that private-label sales are growing faster than sales of national brands. The company told Reuters it was "investing in our price position in a disciplined way" to deliver "fresh, high-quality food at affordable prices."
Target's owned brands, which account for around 30% of its sales, will add 600 private-label food and beverage items over the next two years, a spokeswoman said, including 400 in its flagship grocery brand Good & Gather.
Dollar General said consumers across income levels are prioritizing value. The company is rolling out new private-brand products and more than 70 back-to-school items priced at $1 or less, it said.
Having grown up without money, Bill Peterson had long avoided private labels, distancing himself from a category associated with poor quality. Not anymore.
“That stigma is pretty much gone," he said.
(Reporting by Nicholas P. Brown in New York and Juveria Tabassum in Bengaluru; additional reporting by Danielle Kaye in New York; editing by Lisa Jucca and David Gaffen)
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