AI saves clinicians time but most lack training, survey finds

June 9, 2026 4:31 AM EDT

FILE PHOTO: Figurines with computers and smartphones are seen in front of the words "Artificial Intelligence AI" in this illustration taken, February 19, 2024. REUTERS/Dado Ruvic/Illustration/File Photo

June 9 (Reuters) - AI is ‌saving clinicians time, ​but ​the majority of healthcare professionals say training in the technology is inadequate, inconsistent or unavailable, a global survey by Philips ‌showed on Tuesday.

The study, Philips Future Health Index, was ⁠carried out through two quantitative surveys, one with 2,011 healthcare professionals and another with ‌20,085 patients across 10 countries.

• ‌Most AI use cases for healthcare professionals include using it as a "buddy" to discuss work-related ideas with, transcribing clinical notes or ​scheduling patient appointments

• On the clinical side, AI can warn about dangerous drug combinations, suggest diagnoses based on symptoms or help analyse ⁠X-rays or scans

• Of all surveyed professionals, 46% reported annual time savings of at least ​132 hours on average, while 50% said AI had increased their capacity to see patients

• Nurses and doctors ​said AI helped them be more precise ‌and careful, better keep up with research and clinical developments, and think through cases in detail

• But the ⁠use of AI has outpaced adoption by organisations, with 64% of clinicians turning to their personal AI tools when workplace options do not meet their needs

• "The ⁠organizations aren't moving fast enough to provide the tools and the training," Philips' ​Chief Innovation Officer Shez Partovi told Reuters

• 70% of healthcare professionals said that training for AI-enabled tools was unavailable, limited or inconsistent at their organizations

• "Expanding structured, ‌role-specific training will help clinicians develop the digital skills and clinical judgment needed to work effectively with AI," ‌the report said

• Almost all professionals, 90%, said it was essential to ⁠keep a human in the ‌loop as AI advances; ​86% said all AI outputs required human oversight

(Reporting by Vera Dvorakova and Lucie Barbier in Gdansk, Editing by ‌Milla Nissi-Prussak)



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