TrueCar Refocuses Strategy to Drive Profitability and Strengthen Dealer Partnerships
TrueCar+, TrueCar Marketing Solutions, and TrueCar Wholesale Solutions initiatives curtailed as company integrates learnings into core platform and retools for next phase
"These initiatives produced meaningful technology, insight, and learning, and the work behind them was solid and valuable," said
TrueCar+
TrueCar+ was developed to enable an end-to-end digital vehicle transaction online. Going forward, select functionalities will be integrated into TrueCar's core platform to help dealers qualify customers earlier, streamline paperwork, reduce friction in the sales process, and improve overall transaction efficiency. The focus will be providing resources to dealer partners to keep them at the center of the transaction.
TrueCar Marketing Solutions ("TCMS")
TrueCar Marketing Solutions leverages TrueCar's in-market audience and data to offer marketing and advertising solutions to dealers and other automotive industry participants. TrueCar plans to repurpose these capabilities to support impression-based advertising and promotional opportunities on its platform. These offerings will allow dealers, automakers, and other industry partners to engage consumers without being tied exclusively to a specific vehicle listing.
TrueCar Wholesale Solutions ("TCWS") and "Sell Your Car"
TrueCar Wholesale Solutions, Inc, TrueCar's wholesale subsidiary that has historically powered TrueCar's consumer-facing "Sell Your Car" product, supported scenarios where vehicles were sold directly to TCWS or through a wholesale process supported by the platform. TCWS will not continue buying or holding vehicles. Selling or trading in an existing vehicle remains a critical step in the car-buying journey, with approximately 75% of buyers needing to resolve that step before completing a purchase. Going forward, TrueCar will focus on supporting dealers with functionality to facilitate the trade-in experience, without TCWS acting as a wholesale buyer or seller.
Re-Focusing the Company for Execution
As part of this strategic shift, TrueCar is retooling the organization to align its teams, resources, and priorities around its dealer- and customer-centric strategy. While the initiatives noted above contributed meaningful capabilities and learning, they are not delivering the results required in their current form.
This strategic pivot does not automatically determine outcomes for employees or external partners currently involved in these initiatives. As it moves forward, TrueCar will focus on thoughtfully aligning people and partnerships to the company's most critical priorities. The sunsetting of these and any other de-emphasized initiatives will be accomplished in a methodical and disciplined way.
"These changes are about simplification, discipline, and focus," Painter said. "The work done across these initiatives addressed some of the hardest problems in automotive retail, and we will apply those learnings to build a stronger, more efficient platform for dealers and consumers alike."
About TrueCar
TrueCar is a leading digital automotive platform that uses technology to help car buyers save time and money through a nationwide network of Certified Dealers. Founded in 2005 by
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SOURCE TrueCar.com
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