THRIVE Welcomes Three Distinguished Leaders to Drive Community-Focused Healthcare Solutions

SALEM, N.Y., Sept. 3, 2025 /PRNewswire/ -- THRIVE, a national consulting firm dedicated to supporting community health centers, hospitals, and social service agencies, is excited to welcome three outstanding new leaders to its growing team. Together, they bring decades of experience in clinical excellence, strategic planning, and operational transformation—advancing THRIVE's mission to help organizations thrive from the Board Room to the Exam Room and deliver sustainable, community-driven healthcare solutions.

About THRIVE

THRIVE is a premier consulting firm specializing in delivering tailored, community-driven solutions for healthcare organizations, including Federally Qualified Health Centers (FQHCs), hospitals, health systems, and social services agencies (THRIVE). Backed by decades of experience, the firm excels in translating complex strategic and operational challenges into practical, actionable solutions, always with a focus on sustainability, financial efficiency, and measurable results.

The firm's core competencies include:

• Supporting FQHCs with everything from business operations to strategic scaling—understanding the organization from the Board Room to the Exam Room.
• Building and nurturing mutually beneficial partnerships between hospitals and health systems to expand access to high-quality care.
• Integrating social services with healthcare to address the broader social determinants of health, ensuring a more holistic approach to well-being.

Welcoming Three New Leaders to THRIVE

Dr. Norma Milanes Roberts, MD, MHA
Board-Certified OB/GYN

Dr. Roberts brings over 25 years of leadership in clinical operations, accreditation, quality improvement, and patient services within FQHC and public health settings. She holds a Master's in Healthcare Administration (specializing in nonprofit organizations) and is a certified Epic, eClinicalWorks, and NextGen EMR superuser. Notably, she has served as Chief Medical Officer and Medical Director, and is recognized for her collaborative leadership style and ability to turn complex, multi-stakeholder challenges into actionable solutions. Learn More

Anna Ferguson, MBA, BSN, RN
Clinical Operations & Nursing

With over two decades of experience in nursing and healthcare operations, Anna brings deep clinical expertise combined with a strong operational leadership background, particularly within FQHC environments. Her focus spans value-based care, HRSA compliance, digital health implementations, and workflow redesign—always to drive efficiency and improve patient care delivery. Learn More

Charlotte Briggs, Ph.D.
Strategic Planning & Organizational Development

Dr. Briggs contributes 25 years of experience in strategic planning and organizational change across health professions education, social services, and health insurance. A seasoned graduate faculty member and researcher, she is skilled in data-informed evaluation, curriculum redesign, grant and RFP strategy, and organizational transformation. Learn More

Elevating THRIVE's Impact

By adding Dr. Roberts, Anna Ferguson, and Dr. Briggs, THRIVE significantly deepens its capabilities across clinical operations, healthcare strategy, and organizational development. This expansion allows THRIVE to deliver even more robust, multidisciplinary consulting services—from strategic planning and governance to clinical excellence and workforce development—anchored in deep expertise and community-centric thinking.

THRIVE – Driving Sustainable Excellence

These new team members will contribute to THRIVE's mission of supporting healthcare organizations through meaningful, long-term improvements—not quick fixes. Whether enhancing financial viability, fostering partnerships, or integrating care and social supports, THRIVE delivers solutions clients can depend on for years to come (THRIVE).

Contact:
William Franz, President
THRIVE
PO Box 459, Salem, NY 12865
Phone: (518) 552-0070
Email: [email protected]
Website: www.thriveandachieve.com

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SOURCE THRIVE