Spotnana Announces Spotnana Cloud for TMCs

New offering enables TMCs to modernize their technology stack, reduce their operating costs, and deliver superior experiences for travelers and travel buyers

NEW YORK, May 13, 2025 /PRNewswire/ -- Spotnana, a leading provider of modern travel infrastructure, today announced the launch of Spotnana Cloud for TMCs—a comprehensive product suite designed for travel management companies (TMCs) to boost operational efficiency, enhance customer experiences, and accelerate innovation.

"Spotnana Cloud for TMCs provides tremendous benefits to our growing ecosystem of TMC partners who are building their future on the Spotnana platform," said Sarosh Waghmar, Founder and Chief Product Officer of Spotnana. "Our TMC partners now have access to new modern infrastructure for nearly everything a TMC needs to book, manage, and service travel - all running on Spotnana's global Travel-as-a-Service platform."

Spotnana Cloud for TMCs includes all the core capabilities of Spotnana's Travel-as-a-Service platform, along with new TMC management tools, contact center functionality, and significant enhancements to Spotnana's Agent Desktop. Key capabilities include:

• Comprehensive global content - Access global content from the widest range of sources for air, hotel, ground, and rail inventory, with a growing number of direct NDC integrations.
• Modern online booking tool (OBT) - A consumer-grade online booking experience and mobile app offering industry-leading self-service capabilities for corporate travelers, plus highly configurable tools for travel managers such as advanced policy controls, legal entity management, custom fields, site messaging, and real-time global analytics.
• Unified global platform - Deployed as a single global instance for each customer, Spotnana's platform enables TMCs to launch multinational customers across all countries simultaneously.
• Tools for simplifying TMC management - Includes flexible content management, simplified rate code management, customizable emails and invoices, configurable fees and payments, mid-office elimination (replaces the need for third-party mid-office tools), and back-office integration.
• Agent productivity tools - A single global platform for agents and travelers with integrated contact center capabilities (chat, email, phone), agent performance analytics, AI assistants, configurable teams and task management, automated quality control, and intelligent queue routing.
• Open platform - Spotnana's open APIs make it easy to integrate with preferred technology partners, access data from Spotnana's System of Record to power custom analytics, and develop new product offerings—all while constantly receiving a steady stream of new enhancements on a weekly basis.

With Spotnana Cloud for TMCs, TMCs can benefit from reduced costs related to servicing, technology management, customer deployments, and agent training. Spotnana's Travel-as-a-Service platform helps TMCs address the growing challenge of content fragmentation by integrating content from global sources in real time, presenting all content to travelers in a unified shopping experience, and enabling agents to provide seamless servicing across content sources.

What our TMC partners are saying

"Spotnana Cloud for TMCs is enabling Direct Travel to provide great customer experiences, offer a wider range of content sources, and accelerate growth," said Christal Bemont, CEO of Direct Travel. "By partnering with Spotnana, we can remain at the forefront of innovation, providing our travelers with a powerful combination of best-in-class technology and service while continuing to set a global standard for The Perfect Trip."

"Solutions Travel is the first TMC created to run entirely on Spotnana's Travel-as-a-Service platform," said Mark Walton, CEO of Solutions Travel. "Spotnana's pace of innovation is unprecedented, and the new capabilities announced with Spotnana Cloud for TMCs are enabling us to accelerate our growth and deliver greater value to our customers."

"With Spotnana Cloud for TMCs, JTB Business Travel is redefining the way we deliver value to corporations around the world," said Geert de Boo, Vice President of Global Business Travel at JTB Business Travel. "Our joint clients now benefit from Spotnana's expansive global content, industry-leading self-service tools, and a unified platform that empowers travelers, travel managers, and our travel advisors alike."

About Spotnana
Spotnana is modernizing the infrastructure of the travel industry. It's our vision to power the perfect trip for travelers everywhere. Our open Travel-as-a-Service platform improves corporate and leisure traveler experiences, helps TMCs increase revenue and efficiency, enables travel providers to deliver personalized offers, and empowers any company to sell travel to their customers. To learn more, visit spotnana.com.

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SOURCE Spotnana