Socure Accelerates AI Innovation with Major Customer and Employee-Efficiency Releases

From Elegant Operations and Investigation Precision to LLMs in Detection — Socure Continues to Sprint Forward on its "AI Everywhere" Transformation

NEW YORK, June 27, 2025 /PRNewswire/ -- Socure, the leading platform for artificial intelligence and machine learning-based identity verification, fraud prevention, and compliance solutions, today announced another sweeping set of new initiatives designed to further position the company as the AI-first market leader. From compliance agentic copilots to legal automation chatbots and explainable machine learning models with LLMs, Socure's investments reflect its commitment to empowering customers and internal teams alike with AI.

Under its "AI Everywhere" investment thesis, Socure has embedded generative AI across its RiskOS™ platform and internal operations to help customers stay ahead of evolving fraud threats while increasing efficiency and precision across internal workflows. These AI innovations are reshaping how identities are verified, fraud is mitigated, and compliance is managed—in real time and at scale.

At a time when digital identity complexity is accelerating and fraud threats are growing more sophisticated, Socure is investing aggressively into a future where intelligent systems empower every decision, every interaction, and every outcome. A few of the AI initiatives Socure executed in the first half of 2025 include the rollout of internal AI chatbots for employees to gain 10x efficiency with a Socure expert in their pocket, cutting-edge product features for customers via RiskOS™, and a company-wide AI hackathon showcasing new builds across nearly the entire company.

AI-Powered Innovation for Customers

GenAI Explainability: Transparency for Every Decision

In a bold step toward model transparency and regulatory trust, Socure is launching GenAI Explainability across RiskOS™ and ID+ platforms on June 26, 2025.

The feature provides natural-language explanations of ML model outcomes, helping fraud and compliance teams resolve cases faster and with greater confidence. By surfacing the top risk signals in plain language, it streamlines reviews, reduces escalations, and makes model behavior easy to understand. Each explanation is stored immutably, creating a consistent, audit-ready record for compliance.

At launch, explainability will be available for products such as Sigma Identity Fraud, Synthetic Fraud, Verify+, and Global Watchlist Monitoring, with future expansion to additional solutions and a conversational case assistant. Read more in Socure's blog here.

Compliance AI Copilot: Smarter Sanctions and Watchlist Screening

At the end of Q1, Socure unveiled its Compliance AI Copilot, a next-generation enhancement to its Global Watchlist Screening & Monitoring solution. This generative AI-powered assistant helps compliance professionals and analysts reduce time to decision by more than 90% by summarizing key match signals, identifying false positives, and explaining outcomes in plain language.

Running securely within Socure's platform, the Compliance AI Copilot strengthens auditability, speeds case resolution, and ensures regulatory readiness for financial institutions operating at scale. The innovation has already gained traction across customers who are looking to streamline sanctions and PEP screening without compromising accuracy. Read the full announcement here.

AI-First Tools Empowering and Driving Efficiency For Socure Employees

SocureBuddy: Your Internal AI Knowledge Partner and Socure Expert

To unlock faster execution and reduce time to answers internally, Socure built SocureBuddy— a generative AI assistant that makes all company knowledge instantly accessible. The smartest, most knowledgeable team member, in your pocket, 24 hours a day. Whether an employee needs help onboarding a partner, checking the status of a contract, or clarifying internal processes, SocureBuddy delivers instant, accurate answers via natural-language queries in seconds.

Designed to break down silos, access to intelligence and enhance collaboration, SocureBuddy is part of a broader initiative to integrate GenAI into everyday workflows—making it easier for Socureans to focus on what matters most: providing world-class identity and risk solutions and support for our customers.

LegalBuddy: AI-Powered Legal Support at Your Fingertips

Building on the success of SocureBuddy, Socure also launched LegalBuddy, a legal AI assistant that helps employees quickly access legal policies, contract statuses, compliance guidance, and more. With responses powered by verified, up-to-date legal data, LegalBuddy reduces delays, streamlines decision-making, and ensures legal alignment in day-to-day operations while freeing the legal team to focus on more complex, high-impact work.

From understanding open-source policies to requesting new customer contracts, Socureans now have on-demand legal support—whenever and wherever they need it.

Enabling an Environment for Rapid Innovation: Socure's Q2 AI Hackathon

At the heart of Socure's transformation is a simple belief: To empower our customers, we must first empower our teams. That's why we invest in creating a vibrant, collaborative environment for innovation—with one highlight being our H1 2025 AI Hackathon.

Socure's internal transformation is fueled by a strong culture of innovation. During its H1 2025 AI Hackathon, 72 team members across 16 teams built working prototypes of next-gen AI tools—ranging from auto-generated AI-written workflows to fully embedded hosted flows. With access to every AI tool from CrewAI to Sagemaker to PyTorch to Claude, NotebookLM, Gemini, Cursor, ChatGPT, Streamlit, Flora and more, Socure is a place AI builders want to build. Several of these projects are already moving into production, and in some cases accelerating Socure's roadmap by multiple quarters, further reinforcing the criticality of our AI-first vision. More to come on these innovations soon!

Leading the AI-First Era of Digital Identity

"At Socure, we believe AI should be responsible, explainable, and above all—useful," said Johnny Ayers, Founder & CEO of Socure. "These initiatives aren't just experiments; they are foundational investments in the way we build, support, and deliver value for our customers across all of their identity, risk and compliance needs. As we continue our evolution from being the market-leader in machine learning model development to delivering AI-powered solutions across everything we do, Socure is humbled and energized to be the platform and solution provider of choice for the world's largest and most important companies."

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SOURCE Socure