Singleton Schreiber: Tesla Data Breach Exposes Serious Safety Hazards
"We knew there were issues, but this data breach clearly shows a much deeper problem,"
The most common complaints were:
- Sudden acceleration
- Braking problems
These braking problems include:
- Unintentional emergency braking
- "Phantom stops" when a Tesla suddenly brakes for no apparent reason
The articles published also show Tesla employees were instructed to only use verbal communication with customers unless lawyers were involved. This reflects past complaints about Tesla covering up customer complaints, including a 2016 announcement from the National Highway Traffic Safety Administration telling customers they were indeed allowed to publicize safety issues. Tesla had required customers to sign nondisclosure agreements to qualify for repairs on the Model S, leading to the confusion.
Further complicating matters for Tesla, this information was made public due to a data breach, which exposed customer phone numbers. This allowed the press to confirm the complaints were legitimate, but likely also exposed Tesla to further potential litigation.
"Tesla, a company which claims to be at the forefront of technology, was unable it seems to provide basic data protection to customers who pay a significant amount of money for the privilege of driving these expensive electric automobiles,"
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View original content:https://www.prnewswire.com/news-releases/singleton-schreiber-tesla-data-breach-exposes-serious-safety-hazards-301837644.html
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