Qualtrics Achieves Top International Security Certifications for AI Systems

Qualtrics maintains the highest standards of security, privacy, and ethical practices in AI

New certifications give organizations confidence to accelerate their AI transformations with Qualtrics

PROVO, Utah and SEATTLE, Sept. 3, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, today announced it has achieved ISO IEC 42001:2023 certification, the world's first international standard for the responsible design, development, and deployment of AI systems.

As organizations adopt AI, trust in providers is a key factor in buying decisions. Achieving ISO 42001 certification is a critical third-party validation that proves Qualtrics has in place the frameworks and governance to maintain the highest standards of security, privacy, and ethical practices in AI across the Qualtrics® Experience Management Platform® for all industries.

Alongside ISO 42001, Qualtrics recently achieved FedRAMP High authorization for AI capabilities within the Qualtrics Experience Management Platform. FedRAMP High is the U.S. Government's highest security standard for cloud products and services, and positions Qualtrics among a select group of companies authorized to deliver AI capabilities at the U.S. Government's most rigorous security standard.

Together, ISO 42001 and FedRAMP High give organizations across industries unparalleled confidence to innovate and deliver impact with Qualtrics AI, with assurance that it is built responsibly and securely.

"Trust is the foundation of AI. That's why we've secured both ISO 42001, the global standard for responsible AI, and FedRAMP High, the U.S. government's top-tier security approval. For our customers, this means one simple thing: you can deploy Qualtrics AI on your most critical projects with absolute confidence, knowing your data is protected by the highest standards of security and ethics," said Assaf Keren, Chief Security Officer at Qualtrics.

Qualtrics maintains the highest level of security

Qualtrics is continuously enhancing its security posture to address the changing needs of organizations. For more information and a full overview of the latest certifications and authorizations visit Qualtrics Trust Center.

About ISO 42001

ISO/IEC 42001:2023 is the world's first international standard for the management of artificial intelligence. Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), it provides a framework for the responsible design, development, and deployment of AI systems. The standard helps organizations establish, implement, maintain, and continually improve an AI management system that addresses security, privacy, transparency, and ethical considerations.

About FedRAMP High

The Federal Risk and Authorization Management Program (FedRAMP) is the U.S. government's standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The FedRAMP High baseline is the most stringent level of authorization, intended for systems that handle the government's most sensitive unclassified data, including Controlled Unclassified Information (CUI). Achieving FedRAMP High authorization demonstrates that a cloud service provider meets more than 400 security controls required to protect critical federal data.

About Qualtrics

Qualtrics is trusted by thousands of the world's best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.

Contact:
Ross Lambert, [email protected]

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SOURCE Qualtrics, LLC