Otelier, Avalara Launch Two-Way Integration to Streamline Hotel Tax Compliance

New integration enables tax validation, discrepancy detection, and automated sales and lodging tax return filing, reducing risk and manual effort for hotel finance teams.

ATLANTA, Oct. 13, 2026/PRNewswire/ -- Otelier, a data platform built for hospitality, today announced an industry-first two-way integration with Avalara, the agentic AI leader in global tax and compliance. The integration connects Avalara's tax calculation and compliance capabilities with Otelier Rec, enabling hotel accounting and finance teams to automate lodging tax compliance and resolve tax discrepancies earlier in the process.

Through the new integration, daily revenue summaries and exemption details flow from Otelier Rec to Avalara to automate sales and lodging tax return preparation, filing, and remittance. In addition, discrepancies between Avalara's verified tax rates and the tax rates applied in the Property Management System are flagged within Rec, allowing users to take corrective action before tax preparation and filing.

Otelier has also introduced a new workflow that requires users to record a reason for each tax-exempt line item. Capturing exemption details completes a streamlined feedback loop between PMS tax collection, and Avalara's rate verification, exemption management, and tax return filing.

For hotel operators managing properties across multiple jurisdictions, where tax rates frequently change and compliance requirements vary, the integration provides a more accurate and proactive approach to tax management.

"Hotel finance teams are under increasing pressure to ensure accuracy across every line of the P&L, and taxes are one of the most complex and high-risk areas," said Russell Meek, Sr. Director of Product at Otelier. "By connecting Otelier Rec with Avalara, we're giving operators a way to validate tax data daily, automate compliance workflows, reduce manual work, and eliminate discrepancies before they become costly issues."

The combined workflow helps hotel teams:

• Send taxable and tax-exempt revenue data to Avalara without manually compiling it for each return
• Identify discrepancies in tax configuration and collection earlier in the process using the daily variance report
• Correct incorrect tax rates in the PMS as soon as discrepancies are detected
• Reduce manual work and potential errors associated with tax rate updates or missing tax exemption documents
• Minimize audit risk by preventing the under- or over-collection of taxes
• Automate the preparation, filing, and remittance of sales and lodging tax returns through Avalara

"Tax and compliance teams within the hospitality industry are often managing tax obligations across dozens and sometimes even hundreds of jurisdictions, and the margin for error is shrinking," said Nicole Rogers, GM of Lodging at Avalara. "By connecting Otelier Rec with Avalara for Hospitality, we're enabling hotel operators to automate the preparation, filing, and remittance of their sales and lodging tax returns while proactively validating tax positions. This is exactly the kind of purpose-built automation the hospitality industry needs to eliminate manual filing burdens, streamline reconciliation, and stay ahead of compliance risk."

The integration has been completed, certified, and is currently being piloted by a leading hotel management company. It is now available to hotel companies interested in modernizing their tax compliance workflows.

Learn more about the Avalara-Otelier integration and request a demo here.

About Otelier
Otelier is a hospitality data platform powering the future of hotel operations. Serving more than 10,000 hotels worldwide, Otelier provides the industry's most comprehensive platform to help hotel owners and operators automate back-office processes and unlock a 360-degree view of their businesses. With more than 30 years of experience, Otelier is trusted by leading hotel management companies, ownership groups, and global brands for real-time visibility into financial and operational performance. Learn more at otelier.io.

About Avalara
Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.

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SOURCE Otelier