Office Practicum Unveils Suite of Patient Engagement Solutions at Engage 2025

New offerings include Patient Check-In, Self-Scheduling, and Opie AI™ to streamline practice operations and enhance the patient experience

FORT WASHINGTON, Pa., May 28, 2025 /PRNewswire/ -- Office Practicum, the leader in pediatric healthcare technology, announced the launch of several innovative patient engagement solutions at its annual Engage user conference. The comprehensive suite includes Patient Check-In, Self-Scheduling, and enhancements to the OP Patient Portal and Opie AI™, the company's advanced AI-powered solution designed to streamline the documentation of patient encounters for pediatricians.

"At Office Practicum, innovation is at the heart of everything we do — not just for the sake of progress, but to deliver real value to pediatric practices," said Gretch Ellis, Chief Product Officer at Office Practicum. "Our latest innovations in patient engagement — including Opie AI, self-scheduling, expanded check-in, and an enhanced portal experience — are reducing administrative complexity and helping providers focus more on care."

The new Patient Check-In solution transforms the traditional waiting room experience by replacing clipboards with a digital process that allows parents to review and update demographic data, verify insurance information, upload new insurance cards, and pay balances from anywhere at any time. Additional functionality lets families complete forms and surveys before appointments, reducing waiting room congestion, boosting staff productivity, and accelerating the revenue cycle for pediatric practices.

"Over the past year, we have been impressed with the number of new products and enhancements OP has released," said Kateri Haskett, CEO of Pediatric Associates of Northern Kentucky, PSC. "They are all well thought out, have helped us keep up with the changes in technology, and are streamlining our workflows to the point we are not adding support staff at the same rate as we are adding providers. OP is automating our everyday tasks and streamlining workflows so we can focus our time where it is needed."

The newly introduced Self-Scheduling capability lets parents book appointments directly through the OP Patient Portal. This feature increases patient satisfaction by offering 24/7 scheduling without wait times, while simultaneously decreasing no-show rates and reducing staff burden. OP continues to expand its patient portal with additional features, noting very high adoption rates among its user base.

"These enhancements are purpose-built for the pediatric community, making it easier, more efficient, and more rewarding to deliver care," Ellis added. "One parent recently shared how impactful these solutions have been in their day-to-day life: 'I absolutely love being able to do everything from my phone — check-in, forms, surveys — whenever it works for me. It saves so much time and stress. As a parent, it's amazing to have that kind of flexibility and control right at my fingertips!'"

Office Practicum also expanded its Opie AI offering, which goes beyond traditional scribing to deliver a comprehensive documentation solution specifically designed for pediatric practices. Opie AI includes ambient AI scribing, pediatric-focused templates, customizable note formats, coding suggestions, and Spanish translation, with more development on the horizon.

Office Practicum has long been committed to simplifying the complexity of running an independent pediatric practice. With a platform that spans EHR, practice management, revenue cycle management, AI solutions, social media management, and online reputation management, the expansion of its patient engagement solutions further strengthens its mission to support pediatricians in providing outstanding care.

About Office Practicum

Office Practicum empowers independent pediatric practices with a platform designed to support every stage of a child's development. From clinical and operational workflows to growth and marketing strategies, we help pediatricians thrive. Learn more at www.officepracticum.com.

Media Contact:

Darice Warren
[email protected]

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SOURCE Office Practicum