New Playbook Reveals Health Systems Are Saving Millions on EHR Training

uPerform's Training Transformation Playbook draws on results like 200,000 clinician hours returned annually to help health systems move from traditional training to continuous, embedded learning.

ELKRIDGE, Md., Sept. 10, 2026 /PRNewswire/ -- uPerform, the market-leading just-in-time learning platform, today released the Training Transformation Playbook, a practical guide for health systems ready to move beyond one-time, instructor-led EHR training. Built on over a decade of experience partnering with organizations nationwide and internationally, the playbook turns that experience into hands-on guidance, backed by a companion toolkit, that education leaders can put to work right away.

Health systems have invested billions of dollars in electronic health records and other clinical technology, but the training models supporting that investment have not kept pace. Traditional instructor-led sessions, delivered once at go-live and rarely revisited, were not designed for today's reality of frequent system updates, high staff turnover, and clinicians who have little time away from patient care. The Training Transformation Playbook makes the case for a different approach: training that is asynchronous, role-specific, and embedded directly in clinicians' workflows.

"Health systems shouldn't have to solve this from scratch. That's exactly why they partner with us," said Eric Grosgogeat, Chief Executive Officer at uPerform. "This playbook is a distillation of what we've learned over a decade of partnering with them on this exact problem, work that's given us a front-row seat to what actually works. Our hope is that it gives every education leader a practical way to get there faster."

The playbook's recommendations are grounded in results independently validated by KLAS Research's March 2026 report, uPerform ROI Validations 2026, including:

• UCHealth in Aurora, Colorado, saves $3 million in training costs and returns 200,000 clinician hours to the organization annually.
• Fairview Health Services in Minneapolis, Minnesota, saved $2 million a year after shifting to asynchronous education, giving 24,000 clinician hours back to patient care.
• Community Health Network in Indianapolis, Indiana, saved roughly $1.2 million overall by cutting provider and caregiver training time in half.

"Training is not a downstream support function, it is a strategic lever," said Dr. Stephanie Lahr, Chief Medical Officer at uPerform, echoing the message she opened the playbook with. "The health systems that treat it that way are the ones seeing the results: higher adoption, more trust in IT, and clinicians who get real time back for patient care. That's the shift this playbook is built to help the industry make."

Alongside the playbook, uPerform is releasing a companion toolkit to help organizations put its recommendations to work. It includes:

• A Training Transformation Maturity Model, helping an organization identify where it stands today and its highest-leverage next step.
• Training Readiness Assessment Checklist, helping education teams evaluate their readiness before a go-live or training overhaul.

The Training Transformation Playbook reinforces uPerform's belief that training is a strategic catalyst for healthcare transformation. As technology evolves, the company remains committed to helping health systems support their staff through change – accelerating adoption, elevating learning, and reducing the burden on clinicians and staff.

The Training Transformation Playbook and its companion tools are available by request at www.uPerform.com/playbook.

About uPerform

uPerform^® is an adaptive learning platform designed to help organizations navigate constant technology change. Recognized as 2026 Best in KLAS, uPerform creates a cohesive learning experience by delivering role-specific education directly within EHRs, ERPs, HCMs, and other mission-critical applications, while providing Education teams with tools to efficiently create, manage, and deliver learning and change communications. For more information about uPerform visit https://www.uPerform.com.

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SOURCE uPerform