NetSuite Introduces SuiteSkills to Give AI Comprehensive Business Expertise
Prebuilt business skills combine NetSuite's expertise with AI reasoning to help organizations investigate issues, make informed decisions, and take action
"Organizations want to put AI to work in ways that fit their business and unique processes," said
More than 13,000 customers have already adopted the NetSuite AI Connector Service, which enables them to connect their preferred AI models to NetSuite data and tools with access and actions governed by NetSuite's roles and permissions. SuiteSkills can be used with connected AI models, and are also available in Ask Oracle within NetSuite Next, to enable AI to complete tasks in NetSuite without having to learn how each process works.
NetSuite is introducing more than 45 SuiteSkills across key business functions, including:
- Financial analysis and close: Helps finance teams accelerate financial review and close by explaining material variances, identifying close blockers, and reviewing reconciliation differences. For example, the Variance and Flux Analysis skill distinguishes recurring changes from timing effects and one-time items, helping teams prepare management commentary and focus on issues that need attention.
- Billing and cash flow: Helps teams protect revenue and improve cash flow by identifying potential billing gaps, prioritizing overdue invoices, and assessing liquidity. For example, the Revenue Leakage skill distinguishes potential underbilling and unbilled delivery from accounting exceptions, helping billing and finance teams direct follow-up to the right issues.
- Inventory and fulfillment: Helps operations teams improve inventory efficiency and meet customer commitments by investigating inventory imbalances, fulfillment delays, and work-order cost differences. For example, the Inventory Movement Insights and Fulfillment Performance Insights skills help teams understand the causes of exceptions and determine appropriate next steps.
- Projects and service delivery: Helps project managers reduce planning effort and address delivery risks by turning statements of work into editable plans and assessing staffing capacity. For example, the Project Operations Assistant skill recommends role-matched personnel and supports the creation of projects and tasks from a reviewed and approved plan.
- Sales and customer service: Helps teams prepare for customer conversations and respond to inquiries with less manual information gathering. For example, the Sales Assistant and Customer Support Assistant skills draw on relevant account and case information to prepare insights, responses, and proposed next steps for employees to review.
- Workforce management: Helps finance and workforce teams manage labor costs and improve payroll readiness by identifying spending patterns and discrepancies between time and pay. For example, the Labor Cost Advisor and Time-to-Pay Reconciliation Auditor skills help teams focus investigations and prepare follow-up, with access to employee information governed by NetSuite permissions.
NetSuite's open platform gives customers the flexibility to adopt AI in ways that make sense for their business. Customers can use embedded AI, including Ask Oracle and SuiteAgents, or bring their preferred AI models through the NetSuite AI Connector Service, with access and permitted actions governed by NetSuite's roles and permissions. Backed by Oracle's autonomous AI database, cloud infrastructure, and AI services, NetSuite brings a powerful AI foundation and enterprise-grade capabilities to businesses of all sizes.
SuiteSkills are available to all NetSuite customers for download from GitHub and popular AI service marketplaces.
About Oracle NetSuite
For more than 28 years, Oracle NetSuite has helped organizations of all sizes reach their goals faster and more efficiently. NetSuite provides an integrated business system with embedded AI that delivers powerful financial management, supply chain, customer experience, and HR capabilities. Relied on by more than 44,000 customers in 220 countries and dependent territories, NetSuite is the #1 AI cloud enterprise resource planning (ERP) solution.
Future Product Disclaimer
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle's products may change and remains at the sole discretion of Oracle Corporation.
Trademarks
Oracle, Java, MySQL, and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company, ushering in the new era of cloud computing.
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SOURCE Oracle NetSuite
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