Kroger names Nate Faust Executive Vice President and Chief eCommerce Officer
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Faust brings more than two decades of experience building and scaling highly impactful eCommerce businesses, most recently at Olive creating a waste-free delivery and returns experience for brands like
"Nate built businesses that redefined what customers expect from eCommerce, built on speed, value and the experience of getting exactly what the customer ordered," said
Faust is the co-founder of Jet.com, the mass merchandise eCommerce marketplace. As Chief Operating Officer, he led first-party merchandising, replenishment, fulfillment, and customer service. He also launched the groundbreaking Smart Cart model that rewarded customers with lower prices for shopping more efficiently.
After Jet.com was acquired by Walmart in 2016, Faust served as Senior Vice President of Walmart
Earlier in his career, Faust was a member of the executive team at Diapers.com, where he built what was the fastest fulfilment and delivery network in eCommerce – offering free one- and two-day shipping nationwide and same-day delivery in key markets.
"Kroger has deep customer relationships, unmatched loyalty data and a footprint that puts us closer to customers," said Faust. "I couldn't pass up the opportunity to work alongside Greg again and build on that strong foundation, continuing to improve the customer experience in this fast-growing part of the business."
Faust holds an MBA from Harvard Business School and a B.S.E. in Operations Research and Financial Engineering from Princeton University.
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SOURCE The Kroger Co.
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