Helzberg Diamonds Launches Mad Mobile's Concierge Solution

TAMPA, Fla., Jan. 8, 2018 /PRNewswire/ -- Mad Mobile, a recognized leader in Unified Commerce, announced today the successful rollout of its Concierge solution for Helzberg Diamonds.  A Berkshire Hathaway company, Helzberg is now running the Concierge mobile application for store associates in all stores.

"After reviewing multiple technology solutions, we picked Mad Mobile because of their proven track record with large scale implementations as well as the results of their clients, such as Talbots, are seeing with Concierge," said Helzberg CIO Jeff Rohr.

With Concierge, Helzberg Diamonds store associates have instant mobile access to product and customer data that resides in their retail systems including inventory availability and tools to help them connect with customers to generate additional store traffic and sales.

"We are excited to partner with the Helzberg Diamonds team to transform to empower their store associates with these clienteling capabilities," said Mad Mobile CEO Bruce Bennett. "The Concierge solution has already made a positive impact on the shopping experience at Helzberg Diamonds."

To learn more about Concierge, visit the Mad Mobile website.

About Helzberg DiamondsHelzberg Diamonds®, a retail and online jewelry store focused on customer service, was founded in 1915 and has more than 200 stores nationwide, featuring a wide selection of fine jewelry, including diamond engagement rings and wedding rings, precious gems and watches. Helzberg Diamonds takes pride in its history of offering exceptional value, exclusive designs and timeless jewelry. Helzberg Diamonds is based in North Kansas City, Mo., and is a subsidiary of Berkshire Hathaway Inc. (NYSE symbols BRK/A and BRK/B). For the locations nearest you, call 1-800-HELZBERG (800-435-9237) or visit helzberg.com.

About Mad MobileMad Mobile is transforming retail with mobile solutions that empower store associates to engage with customers, enhance the in-store shopping experience, and sell more. The award-winning Concierge solution connects store associates with valuable customer and product information from enterprise systems (ECOM, ERP, CRM, DOM, POS) to unleash powerful functionality for clienteling, assisted selling, and mPOS. Top clients include Talbots, Books-A-Million, The North Face, Timberland, Vans, Sysco, and AutoNation. Offices in Tampa (HQ), NYC, Buenos Aires, Milan, and London.

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SOURCE Mad Mobile