Caliber Public Safety Celebrates 50 Years of Innovation and Impact

WEST SALEM, N.C., March 17, 2025 /PRNewswire/ -- Fifty years ago, Caliber Public Safety set out with a bold mission: to empower first responders to save lives and protect communities with confidence. Today, as over 12,000 responders rely on our solutions daily, we're celebrating not just a milestone, but the stories of lives saved, disasters averted, and safer communities built through innovation and partnership.

A Legacy of Innovation and Impact
Since its founding in 1975 when the company was called InterAct, Caliber has stood alongside public safety professionals, creating solutions that improve situational awareness, accelerate response times, and foster better collaboration across jurisdictions. From our roots in data-sharing technologies to today's cutting-edge tools, Caliber has always focused on enabling responders to stay ahead of an ever-changing landscape.

"Over the past 50 years, we've had the privilege of supporting the heroes who protect and serve our communities," said Dr. Tammie Wojcieszak, Executive Vice President of Caliber Public Safety. "We are more than just a technology provider—we are a partner, committed to providing solutions that are scalable, reliable, and built to last. As we look to the future, we're excited to continue innovating and evolving to meet our customers' needs."

Innovative Solutions for the Modern Public Safety Landscape
Caliber has always been at the forefront of technological innovation in public safety. From its early years to the present, the company has consistently delivered solutions designed to enhance the efficiency, safety, and effectiveness of first responders. Key innovations include:

• Caliber CAD NG (Next Generation): Offering advanced situational awareness, real-time resource visibility, and automatic updates to keep public safety professionals informed and connected.
  
  
• Mobile Solutions: Enabling seamless communication and access to critical data from anywhere, improving response times for officers in the field.
  
  
• Data Interoperability: Solutions like InterDEx™ allow agencies to share data and increase interoperability, leading to better collaboration and improved decision-making during incidents.
  
  
• Client Experience: Through regional and national conferences, as well as our Customer Advisory Board, Caliber fosters a culture of collaboration and innovation, ensuring our solutions evolve to meet the real-world needs of public safety professionals.

Kristy Easterwood, 9-1-1 Director, Pickens County 9-1-1 said "I've been a loyal customer of Caliber Public Safety since 2004, and my experience with them has consistently been outstanding. Their software is not only user-friendly but also compatible with a wide range of other programs, making it a versatile tool for any organization. What truly sets Caliber apart, however, is their exceptional customer service. From training to technical support, their employees have always gone above and beyond to assist us.  It's rare to find a company so dedicated to both the quality of their products and the satisfaction of their clients.

A Commitment to Lifelong Partnerships
With a company culture centered on partnership and customer-first values, Caliber has fostered long-term relationships built on trust and reliability. The company remains a part of Harris Computer Systems, an operating group of Constellation Software, ensuring that clients benefit from software solutions that will never be sunset. The promise of "software for life" ensures that agencies can rely on Caliber for ongoing support, updates, and enhancements for the lifetime of their systems.

Additionally, Caliber's commitment to exceptional customer support extends beyond implementation. The company offers Caliber University, a comprehensive training program that helps public safety professionals stay ahead of industry trends and maximize the potential of their software solutions. With a team that includes staff members with public safety backgrounds, Caliber shares the passion of its customers for improving outcomes and ensuring public safety.

Looking Toward the Future
As it enters its next chapter, Caliber Public Safety is committed to continuing to provide groundbreaking solutions that support public safety agencies in their critical missions. With a strong foundation built on innovation, reliability, and exceptional service, Caliber is poised to help shape the future of public safety technology for the next 50 years and beyond.

About Caliber Public Safety
Caliber Public Safety provides a comprehensive suite of software solutions that enhance the capabilities of over 1,000 public safety agencies across North America. Specializing in Computer-Aided Dispatch, Mobile Solutions, Records Management, and Offender Management, Caliber is dedicated to improving safety and efficiency for public safety professionals. Part of Harris Computer Systems, Caliber continues to deliver cutting-edge solutions with a focus on data sharing, interoperability, and lifetime customer support. For more information, visit www.caliberpublicsafety.com.

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SOURCE Caliber Public Safety