Avaya Reports Fourth Quarter and Fiscal Year 2016 Financial Results

January 19, 2017 10:53 AM EST

SANTA CLARA, CA -- (Marketwired) -- 01/19/17 --

Fourth Quarter Fiscal 2016:

  • Revenue of $958 million, exceeding high-end of preliminary results
  • Gross margin 60.9%, non-GAAP gross margin 61.8%
  • Adjusted EBITDA(1) up sequentially and year-over-year to $284 million, a record 29.6% of revenue

Fiscal Year 2016:

  • Revenue of $3,702 million
  • Gross margin 60.6%, non-GAAP gross margin a record 61.5%
  • Adjusted EBITDA(1) of $940 million, a record 25.4% of revenue
  • Free cash flow positive for the year

Avaya reported financial results for the fourth fiscal quarter and fiscal year ended September 30, 2016.

Total revenue for the fourth quarter was $958 million, up $76 million compared to the prior quarter as demand improved for products and services, and decreased $50 million year-over-year, due to lower demand for unified communications hardware. GAAP gross margin was 60.9% for the fourth quarter. Non-GAAP gross margin was 61.8%, which compares to 62.4% for the prior quarter and 62.0% for the fourth quarter of 2015. GAAP operating loss was $428 million, reflecting $542 million of impairment of goodwill and intangibles. Non-GAAP operating income was $229 million which compares to $180 million for the prior quarter and $202 million for the fourth quarter of fiscal 2015. For the quarter, adjusted EBITDA was $284 million or 29.6% of revenue, which compares to adjusted EBITDA of $223 million or 25.3% for the prior quarter, and $246 million or 24.4% for the fourth quarter of fiscal 2015.

For fiscal 2016, Avaya reported revenue of $3,702 million, down 9% compared to fiscal 2015, or down 8% in constant currency. GAAP gross margin for fiscal 2016 was 60.6%. Non-GAAP gross margin was a record 61.5%. GAAP operating loss was $262 million, reflecting $542 million of impairment of goodwill and intangibles. Non-GAAP operating income was $756 million in fiscal 2016 compared to $718 million in fiscal 2015. Fiscal 2016 adjusted EBITDA of $940 million represented a record 25.4% of revenue, and was $40 million higher compared to fiscal 2015. Cash flow from operations was $113 million and free cash flow was $17 million for fiscal year 2016, reflecting one-time payments of approximately $82 million for a legal settlement and advisory fees. Cash and cash equivalents totaled $336 million as of September 30, 2016, an increase of $67 million from the prior quarter and up $13 million from fourth quarter 2015.

"Avaya's fourth fiscal quarter results reflect the strength of our technology portfolio, with major competitive wins at government agencies and enterprise customers across networking, contact center and private cloud services underpinned by continued transformation of the company to a superior operating model," said Kevin Kennedy, president and CEO.

"Revenue and adjusted EBITDA exceeded the high end of our preliminary stated range," continued Mr. Kennedy. "In constant currency, contact center and networking revenue increased double digit percentages from both the prior quarter and year-over-year, while unified communications products declined year-over-year and grew sequentially. Non-GAAP operating income as a percentage of revenue and adjusted EBITDA as a percentage of revenue reached new records for the company for both the quarter and full year 2016 driven by lower operating expenses. Our strategic roadmap is being well received as customers are upgrading to our newest platforms due to our industry leadership position and outstanding customer service as witnessed by Avaya's fourth quarter Net Promoter Score of 58. As mentioned in our press release today, the decision to restructure through a chapter 11 process reflects the company's debt structure, as opposed to the strength of Avaya's operations and business model. Looking forward, we remain committed to improving our operating performance and capital structure while creating value for our customers."

Fourth Fiscal Quarter Highlights

  • Company book-to-bill was greater than 1. Total bookings for the fourth quarter increased 13% from the prior quarter and were 7% below the prior year in constant currency
  • Industry leading service and support drives Net Promoter Score of 58 for customer satisfaction
  • Estimated total contract value was approximately $3 billion up 6% from the fourth quarter of fiscal 2015 in constant currency. This amount includes $760 million for private cloud and managed services, a 13% increase from the fourth quarter of fiscal 2015 in constant currency
  • Product revenue of $469 million increased 18% from the prior quarter and declined 6% year-over-year, service revenue of $489 million grew 1% sequentially and declined 4% year-over-year, each in constant currency
  • Cloud and managed services revenue grew 3% year-over-year, contact center product revenue increased 13% year-over-year, and networking improved 31% year-over-year, each in constant currency
  • Software and services accounted for 74.1% of total revenue in fourth quarter 2016
  • Recurring revenue represented 51.1% of total revenue, up from 49.6% year-over-year, in constant currency
  • Gross margin was 60.9% compared to 61.5% for the prior quarter and 61.1% for the fourth quarter of fiscal 2015
  • Non-GAAP gross margin was 61.8% compared to 62.4% for the prior quarter and 62.0% for the fourth quarter of fiscal 2015
  • Adjusted EBITDA was $284 million or a record 29.6% of revenue compared to $223 million or 25.3% of revenue for the prior quarter and $246 million or 24.4% of revenue for the fourth quarter of fiscal 2015
  • For the fourth fiscal quarter, percentage of revenue by geography was:
    - U.S. -- 58%
    - EMEA -- 22%
    - Asia-Pacific -- 11%
    - Americas International -- 9%

Fiscal Year Highlights

  • Cloud and managed services revenue grew 5%, and contact center product revenue increased 6% compared to fiscal year 2015, each in constant currency
  • Software and services accounted for 74.9% of total revenue in fiscal 2016, up from 71.3% for fiscal 2015
  • Recurring revenue represented 52.1% of total revenue for fiscal 2016, up from 48.9% of revenue for fiscal 2015, in constant currency
  • Gross margin was 60.6% compared 59.5% for fiscal 2015
  • Non-GAAP gross margin was 61.5% compared to 60.5% for fiscal 2015
  • Adjusted EBITDA was $940 million or a record 25.4% of revenue compared to $900 million or 22.1% of revenue for fiscal 2015
  • For the fiscal year, percentage of revenue by geography in constant currency was:
    - U.S. -- 56%
    - EMEA -- 24%
    - Asia-Pacific -- 11%
    - Americas International -- 9%

Preliminary Fiscal First Quarter 2017 Results

Preliminary unaudited financial results for the fiscal first quarter 2017 ended December 31, 2016:

  1. Revenue in the range of $870 million to $875 million dollars,
  2. Non-GAAP gross margin between approximately 61% to 62% of revenue, and
  3. Adjusted EBITDA in the range of $235 million to $240 million or approximately 27% to 27.4% of revenue, a record for first fiscal quarter results.

The company noted that these financial results for the first fiscal quarter 2017 are preliminary and subject to the completion of its financial closing procedures and review by its independent auditors. There can be no assurance that the company's final results for the first fiscal quarter will not differ from these preliminary estimates as a result of quarter-end closing, review procedures, or review adjustments, and any such changes could be material.

Conference Call and Webcast

Avaya will not host a conference call and webcast to discuss its Q4 and fiscal year end 2016 financial results. The reporting date for first fiscal quarter 2017 results will be announced separately.

Links to this financial results press release and accompanying slides are all available on the investor page of Avaya's website (www.avaya.com/investors).

About Avaya
Avaya enables the mission critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking -- offered on premises, in the cloud, or a hybrid. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Cautionary Note Regarding the Chapter 11 Case

The Company's security holders are cautioned that trading in securities of the Company during the pendency of these Chapter 11 cases will be highly speculative and will pose substantial risks. It is possible some or all of the Company's currently outstanding securities may be cancelled and extinguished upon confirmation of a restructuring plan by the Bankruptcy Court. In such an event, the Company's security holders would not be entitled to receive or retain any cash, securities or other property on account of their cancelled securities. Trading prices for the Company's securities may bear little or no relation to actual recovery, if any, by holders thereof in the Company's Chapter 11 cases. Accordingly, the Company urges extreme caution with respect to existing and future investments in its securities.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or other comparable terminology and include, but are not limited to, statements regarding the Company's preliminary financial results for 1Q17, expected motions to be filed in the Chapter 11 proceeding and the dispositions of such motions, continued operations and customer and supplier programs while in a Chapter 11 proceeding, cash needed to support our operations while in a Chapter 11 proceeding, ability to lower debt and interest payments, ability to operate while in a Chapter 11 proceeding, ability to pay our creditors, credit rating and ability to manage its pension obligations. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control, including, but not limited to: the actions and decisions of our creditors and other third parties with interests in the Chapter 11 cases; our ability to maintain liquidity to fund our operations during the Chapter 11 cases; our ability to obtain Bankruptcy Court approvals in connection with the Chapter 11 cases; our ability to consummate any transactions once approved by the Bankruptcy Court and the time to consummation of such transactions; adjustments in the calculation of financial results for the quarter or year end, or the application of accounting principles; discovery of new information that alters expectations about financial results or impacts valuation methodologies underlying financial results; accounting changes required by United States generally accepted accounting principles; and other factors affecting the Company detailed from time to time in the Company's filings with the SEC that are available at www.sec.gov. These and other important factors may cause our actual results, performance, or achievements to differ materially from any future results, performance, or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov and in particular, our 2015 Form 10-K filed with the SEC on November 23, 2015. We caution you that the list of important factors included in our SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this document may not in fact occur. Avaya disclaims any intention or obligation to update or revise any forward-looking statements as a result of new information, future events or otherwise, except as otherwise required by law.

1 Refer to Supplemental Financial Information accompanying this press release for a reconciliation of GAAP to non-GAAP numbers and for reconciliation of adjusted EBITDA for the third quarter of fiscal 2016 see our Form 8-K filed with the SEC on August 11, 2016 at www.sec.gov.

                                                                            
                                                                            
                                 Avaya Inc.                                 
                   Consolidated Statements of Operations                    
                          (Unaudited; in millions)                          
                            Three months ended        Fiscal years ended    
                               September 30,             September 30,      
                                                                            
                                                                            
                             2016         2015         2016         2015    
                         -----------  -----------  -----------  ----------- 
REVENUE                                                                     
 Products                $       469  $       499  $     1,755  $     2,029 
 Services                        489          509        1,947        2,052 
                         -----------  -----------  -----------  ----------- 
                                 958        1,008        3,702        4,081 
                         -----------  -----------  -----------  ----------- 
COSTS                                                                       
 Products:                                                                  
  Costs (exclusive of                                                       
   amortization of                                                          
   acquired technology                                                      
   intangible assets)            169          173          630          744 
  Amortization of                                                           
   acquired technology                                                      
   intangible assets               8            9           30           35 
 Services                        198          210          797          872 
                         -----------  -----------  -----------  ----------- 
                                 375          392        1,457        1,651 
                         -----------  -----------  -----------  ----------- 
GROSS PROFIT                     583          616        2,245        2,430 
                         -----------  -----------  -----------  ----------- 
OPERATING EXPENSES                                                          
 Selling, general and                                                       
  administrative                 332          346        1,359        1,432 
 Research and                                                               
  development                     64           82          275          338 
 Amortization of                                                            
  acquired intangible                                                       
  assets                          56           57          226          226 
 Impairment of                                                              
  indefinite-lived                                                          
  intangible assets              100            -          100            - 
 Goodwill impairment             442            -          442            - 
 Restructuring charges,                                                     
  net                             17           30          105           62 
 Acquisition-related                                                        
  costs                            -            1            -            1 
                         -----------  -----------  -----------  ----------- 
                               1,011          516        2,507        2,059 
                         -----------  -----------  -----------  ----------- 
OPERATING (LOSS) INCOME         (428)         100         (262)         371 
 Interest expense               (118)        (117)        (470)        (452)
 Loss on extinguishment                                                     
  of debt                          -            -            -           (6)
 Other (expense) income,                                                    
  net                            (12)          11           (5)          13 
                         -----------  -----------  -----------  ----------- 
LOSS BEFORE INCOME TAXES        (558)          (6)        (737)         (74)
Benefit from (provision                                                     
 for) income taxes                53          (70)         (13)         (70)
                         -----------  -----------  -----------  ----------- 
NET LOSS                 $      (505) $       (76) $      (750) $      (144)
                         ===========  ===========  ===========  =========== 
                                                                            
                                                                            
                                 Avaya Inc.                                 
                        Consolidated Balance Sheets                         
                          (Unaudited; in millions)                          
                                                                            
                                               September 30,  September 30, 
                                                    2016           2015     
                                               -------------  ------------- 
ASSETS                                                                      
Current assets:                                                             
  Cash and cash equivalents                    $         336  $         323 
  Accounts receivable, net                               584            678 
  Inventory                                              153            174 
  Deferred income taxes, net                               -             26 
  Other current assets                                   187            171 
                                               -------------  ------------- 
TOTAL CURRENT ASSETS                                   1,260          1,372 
                                               -------------  ------------- 
  Property, plant and equipment, net                     253            282 
  Deferred income taxes, net                               -             34 
  Acquired intangible assets, net                        617            970 
  Goodwill                                             3,629          4,074 
  Other assets                                            62            130 
                                               -------------  ------------- 
TOTAL ASSETS                                   $       5,821  $       6,862 
                                               =============  ============= 
LIABILITIES                                                                 
Current liabilities:                                                        
  Debt maturing within one year                $       6,018  $           7 
  Accounts payable                                       338            379 
  Payroll and benefit obligations                        183            229 
  Deferred revenue                                       705            665 
  Business restructuring reserve, current                                   
   portion                                                69             90 
  Other current liabilities                              267            282 
                                               -------------  ------------- 
TOTAL CURRENT LIABILITIES                              7,580          1,652 
                                               -------------  ------------- 
  Long-term debt                                           -          5,960 
  Pension obligations                                  1,743          1,690 
  Other postretirement obligations                       245            194 
  Deferred income taxes, net                             169            262 
  Business restructuring reserve, non-current                               
   portion                                                65             67 
  Other liabilities                                      439            415 
                                               -------------  ------------- 
TOTAL NON-CURRENT LIABILITIES                          2,661          8,588 
                                               -------------  ------------- 
Commitments and contingencies                                               
STOCKHOLDER'S DEFICIENCY                                                    
  Common stock                                             -              - 
  Additional paid-in capital                           2,966          2,981 
  Accumulated deficit                                 (5,725)        (4,975)
  Accumulated other comprehensive loss                (1,661)        (1,384)
                                               -------------  ------------- 
TOTAL STOCKHOLDER'S DEFICIENCY                        (4,420)        (3,378)
                                               -------------  ------------- 
TOTAL LIABILITIES AND STOCKHOLDER'S DEFICIENCY $       5,821  $       6,862 
                                               =============  ============= 
                                                                            
                                                                            
                                 Avaya Inc.                                 
                     Condensed Statements of Cash Flows                     
                          (Unaudited; in millions)                          
                                                      Fiscal years ended    
                                                         September 30,      
                                                   ------------------------ 
                                                       2016         2015    
                                                   -----------  ----------- 
Net cash (used for) provided by:                                            
  Net loss Net loss                                $      (750) $      (144)
    Adjustments to net loss for non-cash items             904          444 
    Changes in operating assets and liabilities            (41)         (85)
                                                   -----------  ----------- 
  Operating activities                                     113          215 
  Investing activities                                    (100)        (129)
  Financing activities                                       9          (53)
  Effect of exchange rate changes on cash and cash                          
   equivalents                                              (9)         (32)
                                                   -----------  ----------- 
Net increase in cash and cash equivalents                   13            1 
Cash and cash equivalents at beginning of period           323          322 
                                                   -----------  ----------- 
Cash and cash equivalents at end of period         $       336  $       323 
                                                   ===========  =========== 
                                                                            
                                                                            
                                 Avaya Inc.                                 
                     Supplemental Schedules of Revenue                      
                          (Unaudited; in millions)                          
                                       Three Months Ended    
                                  ---------------------------
                                                             
                                                             
                                  Dec. 31, Mar. 31,  June 30,
                                    2015     2016      2016  
                                  -------- -------- ---------
                                                             
Revenue by Segment                                           
---------------------------------                            
GCS                               $    414 $    379 $     351
Networking                              50       45        47
                                  -------- -------- ---------
Total ECS product revenue              464      424       398
AGS                                    494      480       484
                                  -------- -------- ---------
Total revenue                     $    958 $    904 $     882
                                  ======== ======== =========
                                                             
                                                             
Revenue by Geography                                         
---------------------------------                            
U.S.                              $    528 $    505 $     487
                                  -------- -------- ---------
International:                                               
  EMEA                                 239      218       206
  APAC - Asia Pacific                  106      104       102
  Americas International - Canada                            
   and Latin America                    85       77        87
                                  -------- -------- ---------
Total International                    430      399       395
                                  -------- -------- ---------
Total revenue                     $    958 $    904 $     882
                                  ======== ======== =========
                                       Three Months Ended September 30,     
                                  ------------------------------------------
                                    Revenues      Mix           Change      
                                  ------------ --------- -------------------
                                                                      Pct., 
                                                                      net of
                                                                        FX  
                                   2016  2015  2016 2015 Amount Pct.  impact
                                  ----- ------ ---- ---- ------ ---- -------
                                                                            
Revenue by Segment                                                          
---------------------------------                                           
GCS                               $ 392 $  440  41%  44% $ (48) -11%    -10%
Networking                           77     59   8%   6%    18   31%     31%
                                  ----- ------ ---- ---- ------             
Total ECS product revenue           469    499  49%  50%   (30)  -6%     -6%
AGS                                 489    509  51%  50%   (20)  -4%     -4%
                                  ----- ------ ---- ---- ------             
Total revenue                     $ 958 $1,008 100% 100% $ (50)  -5%     -5%
                                  ===== ====== ==== ==== ======             
                                                                            
                                                                            
Revenue by Geography                                                        
---------------------------------                                           
U.S.                              $ 552 $  562  58%  56% $ (10)  -2%     -2%
                                  ----- ------ ---- ---- ------             
International:                                                              
  EMEA                              217    243  22%  24%   (26) -11%     -9%
  APAC - Asia Pacific               104    113  11%  11%    (9)  -8%     -8%
  Americas International - Canada                                           
   and Latin America                 85     90   9%   9%    (5)  -6%     -5%
                                  ----- ------ ---- ---- ------             
Total International                 406    446  42%  44%   (40)  -9%     -8%
                                  ----- ------ ---- ---- ------             
Total revenue                     $ 958 $1,008 100% 100% $ (50)  -5%     -5%
                                  ===== ====== ==== ==== ======             

Use of non-GAAP (Adjusted) Financial Measures

The information furnished in this release includes non-GAAP financial measures that differ from measures calculated in accordance with generally accepted accounting principles in the United States of America ("GAAP"), including Adjusted EBITDA and non-GAAP gross margin.

EBITDA is defined as net income (loss) before income taxes, interest expense, interest income and depreciation and amortization. Adjusted EBITDA is EBITDA further adjusted to exclude certain charges and other adjustments described in our SEC filings.

We believe that including supplementary information concerning Adjusted EBITDA is appropriate because it serves as a basis for determining management and employee compensation. In addition, we believe Adjusted EBITDA provides more comparability between our historical results and results that reflect purchase accounting and our current capital structure. Accordingly, Adjusted EBITDA measures our financial performance based on operational factors that management can impact in the short-term, such as our pricing strategies, volume, costs and expenses of the organization and it presents our financial performance in a way that can be more easily compared to prior quarters or fiscal years.

EBITDA and Adjusted EBITDA have limitations as analytical tools. EBITDA measures do not represent net income (loss) or cash flow from operations as those terms are defined by GAAP and do not necessarily indicate whether cash flows will be sufficient to fund cash needs. While EBITDA measures are frequently used as measures of operations and the ability to meet debt service requirements, these terms are not necessarily comparable to other similarly titled captions of other companies due to the potential inconsistencies in the method of calculation. Adjusted EBITDA excludes the impact of earnings or charges resulting from matters that we consider not to be indicative of our ongoing operations. In particular, our formulation of Adjusted EBITDA allows adjustment for certain amounts that are included in calculating net income (loss) as set forth in the following table including, but not limited to, restructuring charges, certain fees payable to our private equity sponsors and other advisors, resolution of certain legal matters and a portion of our pension costs and post-employment benefits costs which represents the amortization of pension service costs and actuarial gain (loss) associated with these benefits. However, these are expenses that may recur, may vary and are difficult to predict.

The estimate of Adjusted EBITDA provided in this press release has been determined consistent with the methodology for calculating Adjusted EBITDA as set forth in the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2015.

Non-GAAP gross margin excludes the amortization of acquired technology intangible assets, share based compensation, costs to settle certain legal matters, impairment of long lived assets, and purchase accounting adjustments. We have included non-GAAP gross margin because we believe it provides additional useful information to investors regarding our operations by excluding those charges that management does not believe are reflective of the Company's ongoing operating results when assessing the performance of the business.

Non-GAAP operating income excludes the amortization of acquired technology intangible assets, restructuring and impairment charges, acquisition and integration related costs, third party sales transformation and advisory costs, share based compensation, costs to settle certain legal matters, impairment of long lived assets and purchase accounting adjustments. We have included non-GAAP operating income because we believe it provides additional useful information to investors regarding our operations by excluding those charges that management does not believe are reflective of the company's ongoing operating results when assessing the performance of the business.

Free cash flow is a non-GAAP metric defined as net cash provided by operating activities minus capital expenditures which are included in net cash used for investing activities. We have included free-cash flow as a non-GAAP metric because we believe it provides additional useful information to investors regarding the Company's ongoing operating results when assessing the performance of the business.

These non-GAAP measures are not based on any comprehensive set of accounting rules or principles and have limitations as analytical tools in that they do not reflect all of the amounts associated with the Company's results of operations as determined in accordance with GAAP. As such, these measures should only be used to evaluate the Company's results of operations in conjunction with the corresponding GAAP measures.

The following tables reconcile GAAP measures to non-GAAP measures:

                                                                            
                                                                            
                                 Avaya Inc.                                 
             Supplemental Schedule of Non-GAAP Adjusted EBITDA              
                          (Unaudited; in millions)                          
                                                                            
                            Three months ended        Fiscal years ended    
                               September 30,             September 30,      
                                                                            
                                                                            
                             2016         2015         2016         2015    
                         -----------  -----------  -----------  ----------- 
Net loss                 $      (505) $       (76) $      (750) $      (144)
 Interest expense                118          117          470          452 
 Interest income                   -            -           (1)          (1)
 (Benefit from)                                                             
  provision for income                                                      
  taxes                          (53)          70           13           70 
 Depreciation and                                                           
  amortization                    97           92          374          371 
                         -----------  -----------  -----------  ----------- 
EBITDA                          (343)         203          106          748 
 Restructuring charges,                                                     
  net                             17           30          105           62 
 Sponsors' and other                                                        
  advisory fees                   28            2           43            7 
 Acquisition and                                                            
  integration-related                                                       
  costs                            -            2            2            4 
 Third-party sales                                                          
  transformation costs             -            -            5            - 
 Loss on extinguishment                                                     
  of debt                          -            -            -            6 
 Third-party fees                                                           
  expensed in connection                                                    
  with the debt                                                             
  modification                     -            -            -            8 
 Share-based and other                                                      
  compensation                     7            4           19           19 
 Loss (gain) on disposal                                                    
  of long-lived assets,                                                     
  net                              1            -            1           (1)
 Change in certain tax                                                      
  indemnifications                 -            -            -           (9)
 Impairment of                                                              
  indefinite-lived                                                          
  intangible assets              100            -          100            - 
 Goodwill impairment             442            -          442            - 
 Impairment of                                                              
  investment                      11            -           11            - 
 Resolution of certain                                                      
  legal matters                    -            -           53            - 
 Gain on foreign                                                            
  currency transactions            -          (12)         (10)         (14)
 Pension/OPEB/nonretirem                                                    
  ent postemployment                                                        
  benefits and long-term                                                    
  disability costs                21           17           63           69 
 Other                             -            -            -            1 
                         -----------  -----------  -----------  ----------- 
Adjusted EBITDA          $       284  $       246  $       940  $       900 
                         ===========  ===========  ===========  =========== 
                                                                            
                                                                            
                                 Avaya Inc.                                 
             Supplemental Schedules of Non-GAAP Reconciliations             
                          (Unaudited; in millions)                          
                                                                            
                                        Three Months Ended                  
                      ----------------------------------------------------- 
                      Sept. 30,   Dec. 31,   Mar. 31,   June 30,  Sept. 30, 
                         2015       2015       2016       2016       2016   
                      ---------  ---------  ---------  ---------  --------- 
                                                                            
Reconciliation of                                                           
 Non-GAAP Gross                                                             
 Profit and Non-GAAP                                                        
 Gross Margin                                                               
 Gross Profit         $     616  $     579  $     541  $     542  $     583 
 Gross Margin              61.1%      60.4%      59.8%      61.5%      60.9%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible assets          9          8          7          7          8 
  Share-based and                                                           
   other compensation         -          -          -          -          1 
  Resolution of                                                             
   certain legal                                                            
   matters                    -          -          1          1          - 
                      ---------  ---------  ---------  ---------  --------- 
 Non-GAAP Gross                                                             
  Profit              $     625  $     587  $     549  $     550  $     592 
                      =========  =========  =========  =========  ========= 
                                                                            
 Non-GAAP Gross                                                             
  Margin                   62.0%      61.3%      60.7%      62.4%      61.8%
                      =========  =========  =========  =========  ========= 
                                                                            
                                                                            
Reconciliation of                                                           
 Non-GAAP Operating                                                         
 Income (Loss)                                                              
 Operating Income                                                           
  (Loss)              $     100  $      91  $      17  $      58  $    (428)
  Percentage of                                                             
   Revenue                  9.9%       9.5%       1.9%       6.6%     -44.7%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired                                                                 
   intangible assets         66         65         63         64         64 
  Restructuring                                                             
   charges, net              30         23         21         44         17 
  Acquisition and                                                           
   integration-                                                             
   related costs              2          -          1          1          - 
  Impairment charges          -          -          -          -        542 
  Advisory fees               -          -          2          7         27 
  Third-party sales                                                         
   transformation                                                           
   costs                      -          2          3          -          - 
  Share-based and                                                           
   other compensation         4          4          4          4          7 
  Resolution of                                                             
   certain legal                                                            
   matters                    -          -         51          2          - 
                                                                            
                      ---------  ---------  ---------  ---------  --------- 
 Non-GAAP Operating                                                         
  Income              $     202  $     185  $     162  $     180  $     229 
                      =========  =========  =========  =========  ========= 
                                                                            
 Non-GAAP Operating                                                         
  Margin                   20.0%      19.3%      17.9%      20.4%      23.9%
                      =========  =========  =========  =========  ========= 
                                                                            
                                                                            
                                                                            
                                 Avaya Inc.                                 
Supplemental Schedules of Non-GAAP Reconciliation of Gross Profit and Gross 
                             Margin by Portfolio                            
                          (Unaudited; in millions)                          
                                                                            
                                        Three Months Ended                  
                      ----------------------------------------------------- 
                      Sept. 30,   Dec. 31,   Mar. 31,   June 30,  Sept. 30, 
                         2015       2015       2016       2016       2016   
                      ---------  ---------  ---------  ---------  --------- 
                                                                            
Reconciliation of                                                           
 Non-GAAP Gross                                                             
 Profit and Non-GAAP                                                        
 Gross Margin -                                                             
 Products                                                                   
  Revenue             $     499  $     464  $     424  $     398  $     469 
  Costs (exclusive of                                                       
   amortization of                                                          
   technology                                                               
   intangible assets)                                                       
   Costs (exclusive                                                         
   of amortization of                                                       
   acquired                                                                 
   technology                                                               
   intangible assets)       173        164        156        141        169 
  Amortization of                                                           
   technology                                                               
   intangible assets                                                        
   Amortization of                                                          
   acquired                                                                 
   technology                                                               
   intangible assets          9          8          7          7          8 
                      ---------  ---------  ---------  ---------  --------- 
 GAAP Gross Profit          317        292        261        250        292 
 GAAP Gross Margin         63.5%      62.9%      61.6%      62.8%      62.3%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible assets          9          8          7          7          8 
  Resolution of                                                             
   certain legal                                                            
   matters                    -          -          1          1          - 
                      ---------  ---------  ---------  ---------  --------- 
 Non-GAAP Gross                                                             
  Profit              $     326  $     300  $     269  $     258  $     300 
                      =========  =========  =========  =========  ========= 
                                                                            
 Non-GAAP Gross                                                             
  Margin                   65.3%      64.7%      63.4%      64.8%      64.0%
                      =========  =========  =========  =========  ========= 
                                                                            
                                                                            
Reconciliation of                                                           
 Non-GAAP Gross                                                             
 Profit and Non-GAAP                                                        
 Gross Margin -                                                             
 Services                                                                   
  Revenue             $     509  $     494  $     480  $     484  $     489 
  Costs                     210        207        200        192        198 
                      ---------  ---------  ---------  ---------  --------- 
 GAAP Gross Profit          299        287        280        292        291 
 GAAP Gross Margin         58.7%      58.1%      58.3%      60.3%      59.5%
                                                                            
 Items excluded:                                                            
  Share-based and                                                           
   other compensation         -          -          -          -          1 
                      ---------  ---------  ---------  ---------  --------- 
 Non-GAAP Gross                                                             
  Profit              $     299  $     287  $     280  $     292  $     292 
                      =========  =========  =========  =========  ========= 
                                                                            
 Non-GAAP Gross                                                             
  Margin                   58.7%      58.1%      58.3%      60.3%      59.7%
                      =========  =========  =========  =========  ========= 
                                                                            
                                                                            

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