Avaya Reports Fourth Quarter and Fiscal 2017 Financial Results

December 22, 2017 5:33 PM EST

SANTA CLARA, CA -- (Marketwired) -- 12/22/17 --

Avaya Holdings Corp. (OTCQX: AVYA)

Fourth Quarter Fiscal 2017:

  • Revenue of $790 million
  • Gross margin 62.7%, non-GAAP gross margin 63.2%,
  • Operating income of $64 million, non-GAAP operating income of $178 million or 22.5% of revenue
  • Adjusted EBITDA(1) of $225 million or 28.5% of revenue
  • Net income of $27 million, non-GAAP net income of $162 million or 20.5% of revenue
  • Positive cash flow from operations of $166 million for the fourth quarter

Fiscal Year 2017:

  • Revenue of $3,272 million
  • Gross margin 61.1%, non-GAAP gross margin 61.7%
  • Operating income of $137 million, non-GAAP operating income of $669 million or 20.4% of revenue
  • Adjusted EBITDA(1) of $866 million or 26.5% of revenue,
  • Net loss of $182 million, non-GAAP net income of $448 million or 13.7% of revenue
  • Positive cash flow from operations of $291 million for the year

Avaya Holdings Corp. (OTCQX: AVYA) reported financial results for the fourth quarter and fiscal year ended September 30, 2017.

Total revenue for the fourth quarter was $790 million, down $13 million compared to the prior quarter and down $168 million year-over-year primarily as a result of the sale of the Networking business and lower demand for products and services primarily due to extended procurement cycles resulting from the chapter 11 filing. Fourth quarter 2017 results include $5 million of revenue from the Networking business sold on July 14, 2017. Excluding the impact of the sale of the Networking business, revenue improved approximately 5% from the prior quarter and declined approximately 10% compared to the fourth quarter of fiscal 2016. GAAP gross margin was 62.7% for the fourth quarter. Non-GAAP gross margin was 63.2%, which compares to 61.6% for the prior quarter and 61.8% for the fourth quarter of fiscal 2016. GAAP operating income was $64 million, which compares to a GAAP operating loss of $55 million for the prior quarter, and an operating loss of $425 million for the fourth quarter of fiscal 2016. Non-GAAP operating income was $178 million which compares to $157 million for the prior quarter and $232 million for the fourth quarter of fiscal 2016. GAAP net income was $27 million, which compares to a net loss of $98 million for the prior quarter, and a net loss of $483 million for the fourth quarter of fiscal 2016. Non-GAAP net income was $162 million which compares to $149 million for the prior quarter and $174 million for the fourth quarter of fiscal 2016. For the fourth quarter, adjusted EBITDA(1) was $225 million or 28.5% of revenue, and compares to adjusted EBITDA of $204 million or 25.4% for the prior quarter and $284 million or 29.6% for the fourth quarter of fiscal 2016.

For fiscal 2017, Avaya reported revenue of $3,272 million, down 12% compared to fiscal 2016, or down 11% in constant currency. GAAP gross margin for fiscal 2017 was 61.1%. Non-GAAP gross margin was 61.7%. GAAP operating income was $137 million, reflecting $117 million of impairments of both goodwill and indefinite-lived intangible assets, as well as $30 million of restructuring charges. Non-GAAP operating income was $669 million or 20.4% of revenue in fiscal 2017, which compares to $756 million or 20.4% of revenue in fiscal 2016. GAAP net loss for fiscal 2017 was $182 million which compares to a net loss of $730 million in the prior year. Non-GAAP net income for fiscal 2017 was $448 million, or 13.7% of revenue, which compares to $342 million for fiscal 2016. Fiscal 2017 adjusted EBITDA of $866 million represented 26.5% of revenue, and compares to $940 million for fiscal 2016.

Cash provided by operating activities was $166 million for the fourth fiscal quarter 2017, which compares to $72 million during the third fiscal quarter 2017, and $83 million during the fourth fiscal quarter 2016. Cash provided by operating activities for the fiscal year 2017 was $291 million compared to $113 million for fiscal 2016. Cash and cash equivalents totaled $876 million as of September 30, 2017, an increase of $147 million from the prior quarter and up $540 million from the fourth fiscal quarter of 2016.

"Our fourth quarter and fiscal year 2017 financial results were outstanding given the backdrop of chapter 11," said Jim Chirico, president and CEO. "The results demonstrate the resilience of our business model, the loyalty of our customers and partners, and the commitment of our employees. They also provide us solid momentum in our emergence as a public company."

"The reduction of our debt and certain other long-term obligations will improve annual cash flow by approximately $300 million compared to fiscal 2016," Chirico added. "These savings will enable Avaya to pursue future growth opportunities with a goal of creating long-term value for our new stockholders. We are excited to enter the New Year as a stronger and more competitive company, with new management, innovative products, and an abundance of opportunities ahead of us."

Fourth Fiscal Quarter Highlights

  • Reached a global resolution in chapter 11 restructuring with emergence as a public company
  • Announced a new management team including Jim Chirico as Chief Executive Officer
  • Signed over 3,600 major customer contracts since filing for chapter 11 through September 30, 2017
  • Closed on the sale of the Networking business to Extreme Networks on July 14, 2017
  • Company book-to-bill was greater than 1. Total bookings for the fourth fiscal quarter increased 7% from the prior quarter and were 17% below the prior year, in constant currency. Excluding the impact of the sale of the Networking business, total bookings increased 13% sequentially and were 10% lower year-over-year, in constant currency
  • Software and services accounted for over 79% of total revenue
  • Recurring revenue represented 57% of total revenue, up from 50% year-over-year, in constant currency
  • Net Promoter Score of 50 for customer satisfaction driven by industry-leading service and support
  • Product revenue of $343 million decreased 1% from the prior quarter and decreased 27% year-over-year, in constant currency. Excluding the impact of the sale of the Networking business, product revenue grew 12% sequentially and was 15% lower year-over-year, in constant currency
  • Service revenue of $447 million was down 3% sequentially and decreased 9% year-over-year, each in constant currency. Excluding the impact of the sale of the Networking business, service revenue decreased less than 1% sequentially and was 7% lower year-over-year, in constant currency
  • For the fourth fiscal quarter, percentage of revenue by geography was:
    - U.S. – 57% - EMEA – 24%
    - Asia-Pacific – 10% - Americas International – 9%

Fiscal Year Highlights

  • Announced post-emergence board of directors
  • Software and services accounted for 78% of total revenue in fiscal 2017, up from 75% for fiscal 2016
  • Recurring revenue represented 56% of total revenue for fiscal 2017, up from 51% of revenue for fiscal 2016, in constant currency
  • Cloud and managed services and professional services each accounted for >8% of total revenue for fiscal 2017
  • Non-GAAP gross margin was 61.7%, compared to 61.5% for fiscal 2016
  • Adjusted EBITDA was $866 million or 26.5% of revenue, compared to $940 million or 25.4% of revenue for fiscal 2016
  • For the fiscal year, percentage of revenue by geography in was:
    - U.S. – 55% - EMEA – 26%
    - Asia-Pacific – 10% - Americas International – 9%

Accompanying slides

Links to this financial results press release and accompanying slides are available on the investor page of Avaya's website (https://investors.avaya.com/).

About Avaya
Avaya is a leading global business communications company, providing an expansive portfolio of software and services for contact center and unified communications -- offered on premises, in the cloud, or as a hybrid solution. Today's digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, statements regarding, expected savings and growth opportunities, projections of future opportunities. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. These factors, including, but not limited to timing of effectiveness of our registration statement, and those risks discussed in the Company's Registration Statement on Form 10, as amended, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company's filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company's SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

1 Refer to Supplemental Financial Information accompanying this press release for a reconciliation of GAAP to non-GAAP numbers and for reconciliation of adjusted EBITDA to net income for the fourth quarter of fiscal 2017.

                                                                            
                                                                            
                            Avaya Holdings Corp.                            
                           (Debtor-in-possession)                           
                   Consolidated Statements of Operations                    
             (Unaudited; in millions, except per share amounts)             
                                                                            
                                  Three months ended     Fiscal year ended  
                                     September 30,         September 30,    
                                                                            
                                    2017       2016       2017       2016   
                                 ---------  ---------  ---------  --------- 
REVENUE                                                                     
 Products                        $     343  $     469  $   1,437  $   1,755 
 Services                              447        489      1,835      1,947 
                                 ---------  ---------  ---------  --------- 
                                       790        958      3,272      3,702 
                                 ---------  ---------  ---------  --------- 
COSTS                                                                       
 Products:                                                                  
  Costs                                105        169        500        630 
  Amortization of acquired                                                  
   technology intangible assets          4          8         20         30 
 Services                              186        198        753        797 
                                 ---------  ---------  ---------  --------- 
                                       295        375      1,273      1,457 
                                 ---------  ---------  ---------  --------- 
GROSS PROFIT                           495        583      1,999      2,245 
                                 ---------  ---------  ---------  --------- 
OPERATING EXPENSES                                                          
 Selling, general and                                                       
  administrative                       341        329      1,282      1,413 
 Research and development               48         64        229        275 
 Amortization of acquired                                                   
  intangible assets                     34        100        204        100 
 Impairment of indefinite-lived                                             
  intangible assets                      -        442         65        442 
 Goodwill impairment                     -         56         52        226 
 Restructuring charges, net              8         17         30        105 
                                 ---------  ---------  ---------  --------- 
                                       431      1,008      1,862      2,561 
                                 ---------  ---------  ---------  --------- 
OPERATING INCOME (LOSS)                 64       (425)       137       (316)
 Interest expense                      (17)      (118)      (246)      (471)
 Other income, net                       7          5          9         68 
 Reorganization costs, net             (21)         -        (98)         - 
                                 ---------  ---------  ---------  --------- 
INCOME (LOSS) BEFORE INCOME                                                 
 TAXES                                  33       (538)      (198)      (719)
(Provision for) benefit from                                                
 income taxes                           (6)        55         16        (11)
                                 ---------  ---------  ---------  --------- 
NET INCOME (LOSS)                       27       (483)      (182)      (730)
Less: Accretion and accrued                                                 
 dividends on Series A and                                                  
 Series B Preferred Stock               (8)        (7)       (31)       (41)
                                 ---------  ---------  ---------  --------- 
NET INCOME (LOSS) ATTRIBUTABLE                                              
 TO COMMON STOCKHOLDERS          $      19  $    (490) $    (213) $    (771)
                                 =========  =========  =========  ========= 
Basic and diluted earnings per                                              
 share attributable to common                                               
 stockholders:                                                              
 Net income (loss) per share:                                               
  Basic                          $    0.04  $   (0.98) $   (0.43) $   (1.54)
                                 =========  =========  =========  ========= 
  Diluted                        $    0.04  $   (0.98) $   (0.43) $   (1.54)
                                 =========  =========  =========  ========= 
 Weighted average shares                                                    
  outstanding:                                                              
  Basic                              497.2      498.6      497.1      500.7 
                                 =========  =========  =========  ========= 
  Diluted                            502.5      498.6      497.1      500.7 
                                 =========  =========  =========  ========= 
                                                                            
                                                                            
                            Avaya Holdings Corp.                            
                           (Debtor-in-possession)                           
                        Consolidated Balance Sheets                         
               (Unaudited; in millions, except share amounts)               
                                                                            
                                               September 30,  September 30, 
                                                    2017           2016     
                                               -------------  ------------- 
ASSETS                                                                      
Current assets:                                                             
  Cash and cash equivalents                    $         876  $         336 
  Accounts receivable, net                               536            584 
  Inventory                                               96            153 
  Other current assets                                   269            187 
                                               -------------  ------------- 
TOTAL CURRENT ASSETS                                   1,777          1,260 
                                               -------------  ------------- 
  Property, plant and equipment, net                     200            253 
  Acquired intangible assets, net                        311            617 
  Goodwill                                             3,542          3,629 
  Other assets                                            68             62 
                                               -------------  ------------- 
TOTAL ASSETS                                   $       5,898  $       5,821 
                                               =============  ============= 
LIABILITIES                                                                 
Current liabilities:                                                        
  Debt maturing within one year                $         725  $       6,018 
  Accounts payable                                       282            338 
  Payroll and benefit obligations                        127            183 
  Deferred revenue                                       614            705 
  Business restructuring reserve, current                                   
   portion                                                35             69 
  Other current liabilities                               90            267 
                                               -------------  ------------- 
TOTAL CURRENT LIABILITIES                              1,873          7,580 
                                               -------------  ------------- 
  Pension obligations                                    513          1,743 
  Other postretirement obligations                         -            245 
  Deferred income taxes, net                              32            167 
  Business restructuring reserve, non-current                               
   portion                                                34             65 
  Other liabilities                                      170            492 
                                               -------------  ------------- 
TOTAL NON-CURRENT LIABILITIES                            749          2,712 
LIABILITIES SUBJECT TO COMPROMISE                      7,705              - 
                                               -------------  ------------- 
Commitments and contingencies                                               
Equity awards on redeemable shares                         7              6 
Preferred stock, par value $.001 per share,                                 
 250,000 shares authorized at September 30,                                 
 2017 and 2016                                                              
  Convertible Series B, 48,922 shares issued                                
   and outstanding at September 30, 2017 and                                
   2016                                                  393            371 
  Series A, 125,000 shares issued and                                       
   outstanding at September 30, 2017 and 2016            184            175 
STOCKHOLDER'S DEFICIENCY                                                    
  Common stock                                             -              - 
  Additional paid-in capital                           2,389          2,410 
  Accumulated deficit                                 (5,954)        (5,772)
  Accumulated other comprehensive loss                (1,448)        (1,661)
                                               -------------  ------------- 
TOTAL STOCKHOLDER'S DEFICIENCY                        (5,013)        (5,023)
                                               -------------  ------------- 
TOTAL LIABILITIES AND STOCKHOLDER'S DEFICIENCY $       5,898  $       5,821 
                                               =============  ============= 
                                                                            
                                                                            
                            Avaya Holdings Corp.                            
                           (Debtor-in-possession)                           
                     Condensed Statements of Cash Flows                     
                          (Unaudited; in millions)                          
                                                       Fiscal year ended    
                                                         September 30,      
                                                   ------------------------ 
                                                       2017         2016    
                                                   -----------  ----------- 
Net cash (used for) provided by:                                            
  Net loss Net loss                                $      (182) $      (730)
    Adjustments to net loss for non-cash items             518          829 
    Changes in operating assets and liabilities            (45)          14 
                                                   -----------  ----------- 
  Operating activities                                     291          113 
  Investing activities                                     (70)        (100)
  Financing activities                                     314            9 
  Effect of exchange rate changes on cash and cash                          
   equivalents                                               5           (9)
                                                   -----------  ----------- 
Net increase in cash and cash equivalents                  540           13 
Cash and cash equivalents at beginning of period           336          323 
                                                   -----------  ----------- 
Cash and cash equivalents at end of period         $       876  $       336 
                                                   ===========  =========== 
                                                                            
                                                                            
                             Avaya Holdings Corp.                           
                            (Debtor-in-possession)                          
                      Supplemental Schedules of Revenue                     
                           (Unaudited; in millions)                         
                                               
    Three Months Ended                         
--------------------------                     
                                               
                                               
  Dec.                                         
  31,   Mar. 31,  June 30,                     
  2016    2017      2017                       
------- -------- ---------                     
                                               
                           Revenue by Segment  
                           ------------------- 
  $ 346 $    309 $     302 GCS                 
     55       39        43 Networking (1)      
------- -------- ---------                     
                           Total ECS product   
    401      348       345  revenue            
    474      456       458 AGS                 
------- -------- ---------                     
  $ 875 $    804 $     803 Total revenue       
======= ======== =========                     
                                               
                                               
                           Revenue by          
                            Geography          
                           ------------------- 
  $ 466 $    450 $     435 U.S.                
------- -------- ---------                     
                           International:      
    234      202       204  EMEA               
                            APAC - Asia        
     90       77        88   Pacific           
                            Americas           
                             International -   
                             Canada and Latin  
     85       75        76   America           
------- -------- ---------                     
    409      354       368 Total International 
------- -------- ---------                     
  $ 875 $    804 $     803 Total revenue       
======= ======== =========                     
                                               
(1) Networking business was sold on July 14,   
 2017, therefore, the Company recognized no    
 revenue after the date of sale                
                                                                            
    Three Months Ended             Three Months Ended September 30,         
----------------------------------------------------------------------------
                              Revenues        Mix             Change        
                          --------------- ----------- ----------------------
                                                                      Pct., 
  Dec.                                                                net of
  31,   Mar. 31,  June 30,                                              FX  
  2016    2017      2017    2017    2016   2017  2016  Amount   Pct.  impact
------- -------- ---------------- ------- ----- ----- -------- ----- -------
                                                                            
                                                                            
                                                                            
  $ 346 $    309 $     302$   340 $   392   43%   41% $   (52)  -13%    -15%
     55       39        43      3      77    0%    8%     (74)  -96%    -96%
------- -------- ---------------- ------- ----- ----- --------              
    401      348       345    343     469   43%   49%    (126)  -27%    -27%
    474      456       458    447     489   57%   51%     (42)   -9%     -9%
------- -------- ---------------- ------- ----- ----- --------              
  $ 875 $    804 $     803$   790 $   958  100%  100% $  (168)  -18%    -18%
======= ======== ================ ======= ===== ===== ========              
                                                                            
                                                                            
                                                                            
                                                                            
  $ 466 $    450 $     435$   447 $   552   57%   58% $  (105)  -19%    -19%
------- -------- ---------------- ------- ----- ----- --------              
                                                                            
    234      202       204    194     217   24%   22%     (23)  -11%    -13%
     90       77        88     79     104   10%   11%     (25)  -24%    -24%
     85       75        76     70      85    9%    9%     (15)  -18%    -19%
------- -------- ---------------- ------- ----- ----- --------              
    409      354       368    343     406   43%   42%     (63)  -16%    -17%
------- -------- ---------------- ------- ----- ----- --------              
  $ 875 $    804 $     803$   790 $   958  100%  100% $  (168)  -18%    -18%
======= ======== ================ ======= ===== ===== ========              
                                                                            
(1) Networking business was sold on July 14,                                
 2017, therefore, the Company recognized no                                 
 revenue after the date of sale                                             

Use of non-GAAP (Adjusted) Financial Measures

The information furnished in this release includes non-GAAP financial measures that differ from measures calculated in accordance with generally accepted accounting principles in the United States of America ("GAAP"), including adjusted EBITDA.

EBITDA is defined as net income (loss) before income taxes, interest expense, interest income and depreciation and amortization. Adjusted EBITDA is EBITDA further adjusted to exclude certain charges and other adjustments described in our SEC filings.

We believe that including supplementary information concerning adjusted EBITDA is appropriate because it serves as a basis for determining management and employee compensation. In addition, we believe adjusted EBITDA provides more comparability between our historical results and results that reflect purchase accounting and our current capital structure. Accordingly, adjusted EBITDA measures our financial performance based on operational factors that management can impact in the short-term, such as our pricing strategies, volume, costs and expenses of the organization and it presents our financial performance in a way that can be more easily compared to prior quarters or fiscal years.

EBITDA and adjusted EBITDA have limitations as analytical tools. EBITDA measures do not represent net income (loss) or cash flow from operations as those terms are defined by GAAP and do not necessarily indicate whether cash flows will be sufficient to fund cash needs. While EBITDA measures are frequently used as measures of operations and the ability to meet debt service requirements, these terms are not necessarily comparable to other similarly titled captions of other companies due to the potential inconsistencies in the method of calculation. Adjusted EBITDA excludes the impact of earnings or charges resulting from matters that we consider not to be indicative of our ongoing operations. In particular, our formulation of adjusted EBITDA allows adjustment for certain amounts that are included in calculating net income (loss) including, but not limited to reorganization, restructuring and impairment charges, certain fees payable to our private equity sponsors and other advisors, resolution of certain legal matters and a portion of our pension costs and post-employment benefits costs which represents the amortization of pension service costs and actuarial gain (loss) associated with these benefits. However, these are expenses that may recur, may vary and are difficult to predict.

The estimate of adjusted EBITDA provided in this press release has been determined consistent with the methodology for calculating adjusted EBITDA as set forth in Avaya Holdings Corp. Form 10 for the fiscal year end September 30, 2017.

These non-GAAP measures are not based on any comprehensive set of accounting rules or principles and have limitations as analytical tools in that they do not reflect all of the amounts associated with the Company's results of operations as determined in accordance with GAAP. As such, these measures should only be used to evaluate the Company's results of operations in conjunction with the corresponding GAAP measures.

The following tables reconcile GAAP measures to non-GAAP measures:

                                                                            
                                                                            
                           Avaya Holdings Corp.                             
                          (Debtor-in-possession)                            
             Supplemental Schedule of Non-GAAP Adjusted EBITDA              
                         (Unaudited; in millions)                           
                                                                            
                            Three months ended         Fiscal year ended    
                              September 30,             September 30,       
                                                                            
                                                                            
                            2017         2016         2017         2016     
                         -----------  -----------  -----------  ----------- 
Net income (loss)        $        27  $      (483) $      (182) $      (730)
 Interest expense                 17          118          246          471 
 Interest income                  (2)           -           (4)          (1)
 Provision for (benefit                                                     
  from) income taxes               6          (55)         (16)          11 
 Depreciation and                                                           
  amortization                    63           97          326          374 
                         -----------  -----------  -----------  ----------- 
EBITDA                           111         (323)         370          125 
  Restructuring charges,                                                    
   net                             8           17           30          105 
  Sponsor and other                                                         
   advisory fees                   3           28           85           43 
  Integration-related                                                       
   costs                           -            -            1            2 
  Third-party sales                                                         
   transformation costs            -            -            -            5 
  Reorganization items,                                                     
   net                            21            -           98            - 
  Share-based and other                                                     
   compensation                    1            7           11           19 
  Loss on disposal of                                                       
   long-lived assets,                                                       
   net                             -            1            -            1 
  Gain on sale of                                                           
   Networking business            (2)           -           (2)           - 
  Impairment of                                                             
   indefinite-lived                                                         
   intangible assets               -          100           65          100 
  Goodwill impairment              -          442           52          442 
  Impairment of long-                                                       
   lived asset                     -            -            3            - 
  Loss on equity                                                            
   investment                      -           11            -           11 
  Change in fair value                                                      
   of Preferred B                                                           
   embedded derivative             -          (17)           -          (73)
  Securities                                                                
   registration fees               -            -            -            1 
  Costs in connection                                                       
   with certain legal                                                       
   matters                        64            -           64          106 
  Foreign currency                                                          
   gains, net                     (1)           -           (2)         (10)
  Pension/OPEB/nonretire                                                    
   ment postemployment                                                      
   benefits and long-                                                       
   term disability costs          20           18           90           63 
  Other                            -            -            1            - 
                         -----------  -----------  -----------  ----------- 
Adjusted EBITDA          $       225  $       284  $       866  $       940 
                         ===========  ===========  ===========  =========== 
                                                                            
                                                                            
                           Avaya Holdings Corp.                             
                          (Debtor-in-possession)                            
            Supplemental Schedules of Non-GAAP Reconciliations              
                         (Unaudited; in millions)                           
                                                                            
                                         Three Months Ended                 
                          ------------------------------------------------- 
                          Sept. 30,  Dec. 31,  Mar. 31   June 30   Sept. 30 
                            2016       2016      2017      2017      2017   
                          ---------  --------  --------  --------  -------- 
                                                                            
Reconciliation of Non-                                                      
 GAAP Gross Profit and                                                      
 Non-GAAP Gross Margin                                                      
 Gross Profit             $     583  $    533  $    481  $    490  $    495 
 Gross Margin                  60.9%     60.9%     59.8%     61.0%     62.7%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired technology                                                      
   intangible assets              8         5         6         5         4 
  Share-based                                                               
   compensation                   1         -         -         -         - 
                          ---------  --------  --------  --------  -------- 
 Non-GAAP Gross Profit    $     592  $    538  $    487  $    495  $    499 
                          =========  ========  ========  ========  ======== 
                                                                            
 Non-GAAP Gross Margin         61.8%     61.5%     60.6%     61.6%     63.2%
                          =========  ========  ========  ========  ======== 
                                                                            
                                                                            
Reconciliation of Non-                                                      
 GAAP Operating Income                                                      
 Operating (Loss) Income  $    (425) $     64  $     64  $    (55) $     64 
  Percentage of Revenue       -44.4%      7.3%      8.0%     -6.8%      8.1%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired intangible                                                      
   assets                        64        62        62        62        38 
  Restructuring charges,                                                    
   net                           17        10         4         8         8 
  Impairment charges            542         -         -       120         - 
  Advisory fees                  27        48        14        18         3 
  Share-based                                                               
   compensation                   7         2         4         4         1 
  Costs in connection                                                       
   with certain legal                                                       
   matters                        -         -         -         -        64 
                                                                            
                          ---------  --------  --------  --------  -------- 
 Non-GAAP Operating                                                         
  Income                  $     232  $    186  $    148  $    157  $    178 
                          =========  ========  ========  ========  ======== 
                                                                            
 Non-GAAP Operating                                                         
  Margin                       24.2%     21.3%     18.4%     19.6%     22.5%
                          =========  ========  ========  ========  ======== 
                                                                            
                                                                            
                           Avaya Holdings Corp.                             
                          (Debtor-in-possession)                            
Supplemental Schedules of Non-GAAP Reconciliation of Gross Profit and Gross 
                            Margin by Portfolio                             
                         (Unaudited; in millions)                           
                                                                            
                                         Three Months Ended                 
                         -------------------------------------------------- 
                         Sept. 30,  Dec. 31,  Mar. 31,  June 30,  Sept. 30, 
                           2016       2016      2017      2017      2017    
                         ---------  --------  --------  --------  --------- 
                                                                            
Reconciliation of Non-                                                      
 GAAP Gross Profit and                                                      
 Non-GAAP Gross Margin -                                                    
 Products                                                                   
  Revenue                $     469  $    401  $    348  $    345  $     343 
  Costs (exclusive of                                                       
   amortization of                                                          
   technology intangible                                                    
   assets) Costs               169       146       127       122        105 
  Amortization of                                                           
   technology intangible                                                    
   assets Amortization                                                      
   of acquired                                                              
   technology intangible                                                    
   assets                        8         5         6         5          4 
                         ---------  --------  --------  --------  --------- 
 GAAP Gross Profit             292       250       215       218        234 
 GAAP Gross Margin            62.3%     62.3%     61.8%     63.2%      68.2%
                                                                            
 Items excluded:                                                            
  Amortization of                                                           
   acquired technology                                                      
   intangible assets             8         5         6         5          4 
                         ---------  --------  --------  --------  --------- 
 Non-GAAP Gross Profit   $     300  $    255  $    221  $    223  $     238 
                         =========  ========  ========  ========  ========= 
                                                                            
 Non-GAAP Gross Margin        64.0%     63.6%     63.5%     64.6%      69.4%
                         =========  ========  ========  ========  ========= 
                                                                            
                                                                            
Reconciliation of Non-                                                      
 GAAP Gross Profit and                                                      
 Non-GAAP Gross Margin -                                                    
 Services                                                                   
  Revenue                $     489  $    474  $    456  $    458  $     447 
  Costs                        198       191       190       186        186 
                         ---------  --------  --------  --------  --------- 
 GAAP Gross Profit             291       283       266       272        261 
 GAAP Gross Margin            59.5%     59.7%     58.3%     59.4%      58.4%
                                                                            
Items excluded:                                                             
 Share-based and other                                                      
  compensation                   1         -         -         -          - 
                         ---------  --------  --------  --------  --------- 
Non-GAAP Gross Profit    $     292  $    283  $    266  $    272  $     261 
                         =========  ========  ========  ========  ========= 
                                                                            
Non-GAAP Gross Margin         59.7%     59.7%     58.3%     59.4%      58.4%
                         =========  ========  ========  ========  ========= 
                                                                            
                                                                            
                            Avaya Holdings Corp.                            
                           (Debtor-in-possession)                           
                 Reconciliation of GAAP to Non-GAAP results                 
                   Three months ended September 30, 2017                    
                          (Unaudited; in millions)                          
                                                                            
                                                                            
                                                                            
                             Amortization                           Share-  
                                  of                    Reorganiz-   based   
                              Intangible  Restructuring   ation   and Other 
                                Assets     Charges, net   Items      Comp   
                                                                            
                       GAAP                                                 
                     Results                                                
                                                                            
                                                                            
Revenue                                                                     
 Products            $   343 $          - $           - $       - $       - 
 Services                447                                                
                     ------- ------------ ------------- --------- --------- 
                         790            -             -         -         - 
                     ------- ------------ ------------- --------- --------- 
Costs                                                                       
 Products:                                                                  
  Costs                  105                                                
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible assets       4          (4)                                   
 Services                186                                    -         - 
                     ------- ------------ ------------- --------- --------- 
                         295          (4)             -         -         - 
                     ------- ------------ ------------- --------- --------- 
GROSS PROFIT             495            4             -         -         - 
                     ------- ------------ ------------- --------- --------- 
OPERATING EXPENSES                                                          
 Selling, general                                                           
  and administrative     341                                            (1) 
 Research and                                                               
  development             48                                                
 Amortization of                                                            
  acquired                                                                  
  intangible assets       34         (34)                                   
 Impairment of                                                              
  indefinite-lived                                                          
  intangible assets        -                                                
 Goodwill impairment       -                                                
 Restructuring                                                              
  charges, net             8                        (8)                     
                     ------- ------------ ------------- --------- --------- 
                         431         (34)           (8)         -       (1) 
                     ------- ------------ ------------- --------- --------- 
OPERATING INCOME                                                            
 (LOSS)                   64           38             8         -         1 
 Interest expense       (17)                                                
 Other income, net         7                                                
 Reorganization                                                             
  items, net            (21)                                   21           
                     ------- ------------ ------------- --------- --------- 
INCOME (LOSS) BEFORE                                                        
 INCOME TAXES             33           38             8        21         1 
(Provision for)                                                             
 benefit from income                                                        
 taxes                   (6)                                                
                     ------- ------------ ------------- --------- --------- 
NET INCOME (LOSS)         27           38             8        21         1 
Less: Accretion and                                                         
 accrued dividends                                                          
 on Series A and                                                            
 Series B Preferred                                                         
 Stock                   (8)            -             -         -         - 
                     ------- ------------ ------------- --------- --------- 
NET INCOME (LOSS)                                                           
 ATTRIBUTABLE TO                                                            
 COMMON STOCKHOLDERS $    19 $         38 $           8 $      21 $       1 
                     ======= ============ ============= ========= ========= 
                                                                            
                       Costs in                                             
                      Connection                                            
                     with Certain                                           
                     Legal Matters                                          
                                                                            
                                                                 Q416       
                                                         -------------------
                                    Advisory   Non-GAAP     GAAP    Non-GAAP
                                      Fees      Results   Results   Results 
                                                                            
                                                                            
Revenue                                                                     
 Products           $            - $        - $      343 $     469 $     469
 Services                                            447       489       489
                    -------------- ---------- ---------- --------- ---------
                                 -          -        790       958       958
                    -------------- ---------- ---------- --------- ---------
Costs                                                                       
 Products:                                                                  
  Costs                          -                   105       169       169
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible assets                                   -         8         -
 Services                        -          -        186       198       197
                    -------------- ---------- ---------- --------- ---------
                                 -          -        291       375       366
                    -------------- ---------- ---------- --------- ---------
GROSS PROFIT                     -          -        499       583       592
                    -------------- ---------- ---------- --------- ---------
OPERATING EXPENSES                                                          
 Selling, general                                                           
  and administrative          (64)        (3)        273       329       296
 Research and                                                               
  development                                         48        64        64
 Amortization of                                                            
  acquired                                                                  
  intangible assets                                    -        56         -
 Impairment of                                                              
  indefinite-lived                                                          
  intangible assets                                    -       100         -
 Goodwill impairment                                   -       442         -
 Restructuring                                                              
  charges, net                                         -        17         -
                    -------------- ---------- ---------- --------- ---------
                              (64)        (3)        321     1,008       360
                    -------------- ---------- ---------- --------- ---------
OPERATING INCOME                                                            
 (LOSS)                         64          3        178     (425)       232
 Interest expense                                   (17)     (118)     (118)
 Other income, net                                     7         5         5
 Reorganization                                                             
  items, net                                           -         -         -
                    -------------- ---------- ---------- --------- ---------
INCOME (LOSS) BEFORE                                                        
 INCOME TAXES                   64          3        168     (538)       119
(Provision for)                                                             
 benefit from income                                                        
 taxes                                               (6)        55        55
                    -------------- ---------- ---------- --------- ---------
NET INCOME (LOSS)               64          3        162     (483)       174
Less: Accretion and                                                         
 accrued dividends                                                          
 on Series A and                                                            
 Series B Preferred                                                         
 Stock                           -          -        (8)       (7)       (7)
                    -------------- ---------- ---------- --------- ---------
NET INCOME (LOSS)                                                           
 ATTRIBUTABLE TO                                                            
 COMMON STOCKHOLDERS$           64 $        3 $      154 $   (490) $     167
                    ============== ========== ========== ========= =========
                                                                            
                                                                            
                            Avaya Holdings Corp.                            
                           (Debtor-in-possession)                           
                 Reconciliation of GAAP to Non-GAAP results                 
                    Fiscal year ended September 30, 2017                    
                          (Unaudited; in millions)                          
                                                                            
                                                                            
                                                                            
                          Amortization                                      
                               of                                           
                           Intangible                                       
                             Assets                                         
                                                                            
                                                                Reorganizat- 
                    GAAP               Restructuring Impairment     ion     
                  Results               Charges, net   Charges     Items    
                                                                            
                                                                            
Revenue                                                                     
 Products         $ 1,437 $          - $           - $        - $         - 
 Services           1,835            -             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
                    3,272            -             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
Costs                                                                       
 Products:                                                                  
  Costs               500            -             -          -           - 
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible                                                               
   assets              20         (20)             -          -           - 
 Services             753            -             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
                    1,273         (20)             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
GROSS PROFIT        1,999           20             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
OPERATING                                                                   
 EXPENSES                                                                   
 Selling, general                                                           
  and                                                                       
  administrative    1,282            -             -        (3)           - 
 Research and                                                               
  development         229            -             -          -           - 
 Amortization of                                                            
  acquired                                                                  
  intangible                                                                
  assets              204        (204)             -          -           - 
 Impairment of                                                              
  indefinite-                                                               
  lived                                                                     
  intangible                                                                
  assets               65            -             -       (65)           - 
 Goodwill                                                                   
  impairment           52            -             -       (52)           - 
 Restructuring                                                              
  charges, net         30            -          (30)          -           - 
                  ------- ------------ ------------- ---------- ----------- 
                    1,862        (204)          (30)      (120)           - 
                  ------- ------------ ------------- ---------- ----------- 
OPERATING INCOME                                                            
 (LOSS)               137          224            30        120           - 
 Interest expense   (246)            -             -          -           - 
 Other income,                                                              
  net                   9            -             -          -           - 
 Reorganization                                                             
  items, net         (98)            -             -          -          98 
                  ------- ------------ ------------- ---------- ----------- 
(LOSS) INCOME                                                               
 BEFORE INCOME                                                              
 TAXES              (198)          224            30        120          98 
Benefit from                                                                
 (provision for)                                                            
 income taxes          16            -             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
NET (LOSS) INCOME   (182)          224            30        120          98 
Less: Accretion                                                             
 and accrued                                                                
 dividends on                                                               
 Series A and                                                               
 Series B                                                                   
 Preferred Stock     (31)            -             -          -           - 
                  ------- ------------ ------------- ---------- ----------- 
NET (LOSS) INCOME                                                           
 ATTRIBUTABLE TO                                                            
 COMMON                                                                     
 STOCKHOLDERS     $ (213) $        224 $          30 $      120 $        98 
                  ======= ============ ============= ========== =========== 
                                                                            
                              Costs in                                      
                             Connection                                     
                            with Certain                                    
                           Legal Matters                                    
                                                                            
                   Share-                                                   
                   based                                                    
                 and Other                                                  
                    Comp                                         Q416 YTD   
                                                             ---------------
                                                                       Non- 
                                          Advisory  Non-GAAP   GAAP    GAAP 
                                            Fees    Results  Results Results
                                                                            
                                                                            
Revenue                                                                     
 Products        $       - $           - $       - $   1,437 $ 1,755 $ 1,755
 Services                -             -         -     1,835   1,947   1,947
                 --------- ------------- --------- --------- ------- -------
                         -             -         -     3,272   3,702   3,702
                 --------- ------------- --------- --------- ------- -------
Costs                                                                       
 Products:                                                                  
  Costs                  -             -         -       500     630     629
  Amortization of                                                           
   acquired                                                                 
   technology                                                               
   intangible                                                               
   assets                -             -         -         -      30       -
 Services                -             -         -       753     797     795
                 --------- ------------- --------- --------- ------- -------
                         -             -         -     1,253   1,457   1,424
                 --------- ------------- --------- --------- ------- -------
GROSS PROFIT             -             -         -     2,019   2,245   2,278
                 --------- ------------- --------- --------- ------- -------
OPERATING                                                                   
 EXPENSES                                                                   
 Selling, general                                                           
  and                                                                       
  administrative      (11)          (64)      (83)     1,121   1,413   1,249
 Research and                                                               
  development            -             -         -       229     275     273
 Amortization of                                                            
  acquired                                                                  
  intangible                                                                
  assets                 -             -         -         -     226       -
 Impairment of                                                              
  indefinite-                                                               
  lived                                                                     
  intangible                                                                
  assets                 -             -         -         -     100       -
 Goodwill                                                                   
  impairment             -             -         -         -     442       -
 Restructuring                                                              
  charges, net           -             -         -         -     105       -
                 --------- ------------- --------- --------- ------- -------
                      (11)          (64)      (83)     1,350   2,561   1,522
                 --------- ------------- --------- --------- ------- -------
OPERATING INCOME                                                            
 (LOSS)                 11            64        83       669   (316)     756
 Interest expense        -             -         -     (246)   (471)   (471)
 Other income,                                                              
  net                    -             -         -         9      68      68
 Reorganization                                                             
  items, net             -             -         -         -       -       -
                 --------- ------------- --------- --------- ------- -------
(LOSS) INCOME                                                               
 BEFORE INCOME                                                              
 TAXES                  11            64        83       432   (719)     353
Benefit from                                                                
 (provision for)                                                            
 income taxes            -             -         -        16    (11)    (11)
                 --------- ------------- --------- --------- ------- -------
NET (LOSS) INCOME       11            64        83       448   (730)     342
Less: Accretion                                                             
 and accrued                                                                
 dividends on                                                               
 Series A and                                                               
 Series B                                                                   
 Preferred Stock         -             -         -      (31)    (41)    (41)
                 --------- ------------- --------- --------- ------- -------
NET (LOSS) INCOME                                                           
 ATTRIBUTABLE TO                                                            
 COMMON                                                                     
 STOCKHOLDERS    $      11 $          64 $      83 $     417 $ (771) $   301
                 ========= ============= ========= ========= ======= =======

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