Zenoti Appoints Stephen Hudek as Chief Customer Officer to Elevate Customer Experience

SEATTLE, March 4, 2025 /PRNewswire/ -- Zenoti, the industry leader powering nearly 30,000 beauty and wellness businesses with its cutting-edge SaaS platform for salons, spas, medspas, and fitness centers, today announced the appointment of Stephen (Steve) Hudek as Chief Customer Officer (CCO). With nearly three decades of experience in leading post-sales Customer Success organizations, Steve brings a wealth of expertise to guide Zenoti's customer experience initiatives.

Steve has previously held senior leadership roles at prominent organizations like WorkWave and Vonage Business, where he built a reputation for leveraging innovative strategies to help customers maximize the value of their software solutions. Known for his customer-first approach, Steve fosters long-standing partnerships that drive growth and success for the businesses he supports.

"Providing exceptional customer experience throughout the customer lifecycle is at the core of Zenoti's mission and instrumental to our growth," said Neal Singh, President and COO of Zenoti. "With Steve's proven leadership and deep understanding of customer success, we are confident he will elevate Zenoti's ability to deliver meaningful value, empowering our customers to thrive in an ever-evolving industry."

Steve will oversee the Customer Experience function at Zenoti, further driving the company's mission to help businesses unlock their full potential. Through data-driven strategies and customer-centric solutions, Zenoti consistently delivers innovative tools that enable its customers to stay ahead in an ever-evolving beauty and wellness landscape.

Expressing his excitement about joining Zenoti, Steve commented, "I am inspired by Zenoti's vision and the team's unwavering commitment to helping customers find their greatness. A customer-centric approach is essential to any successful SaaS business, and I look forward to working with the team to craft unmatched customer experiences that build loyalty and advocacy."

Under Steve's leadership, Zenoti is set to strengthen its position as a trusted partner for beauty, wellness, and fitness businesses, delivering a seamless and profitable customer experience.

For more information about Zenoti and its innovative solutions, visit www.zenoti.com.

About Zenoti

Zenoti is the leading platform powering the beauty and wellness industry globally, serving nearly 30,000 businesses, including salons, spas, medspas, and fitness centers. Built with a customer-first mindset, Zenoti provides an all-in-one solution that enables businesses to scale, enhance operations, and achieve their vision of greatness.

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SOURCE Zenoti