The Functionary earns recognition on CRN's 2024 MSP 500 List

Redefining global business solutions through technology-enabled managed solutions

FRISCO, Texas, Feb. 18, 2025 /PRNewswire/ -- We are proud to announce our inclusion in CRN's 2024 Managed Service Provider 500 List, an annual ranking that recognizes the top managed service providers in North America. This prestigious recognition comes as we continue to expand our global presence, now serving clients through offices in nine countries and team members across 26 nations, delivering innovative technology solutions that transform how businesses operate in the digital age.

The CRN MSP 500 list, featured in the February 2024 issue of CRN Magazine, distinguishes the top managed service providers who are driving a new wave of growth and innovation in the technology industry. This annual list is divided into three categories: the MSP Pioneer 250, focused on companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on- and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.

Our selection for this prestigious list reflects our unique position in the Managed Services Provider (MSP) industry and the space we have as a Business Process Outsourcing (BPO), where we've revolutionized traditional customer support through innovative use of technology. While our core strength lies in delivering exceptional customer support services, it's our strategic integration of advanced technology solutions that sets us apart and has earned us this recognition. This combination of human-centric business solutions enhanced by cutting-edge technology has resulted in an industry-leading 98% client retention rate, demonstrating the effectiveness of our approach in delivering both operational excellence and technological innovation .

"It's an honor to be recognized on CRN's MSP 500 List," said Sam Darwish, our CEO. "The Channel is a powerful community that aligns with our team's approach to deliver high-quality services with empathy and innovation. As we grow our Global footprint with offices in 9 different countries, and staff spanning 26 countries, we reaffirm our commitment to always have skin in the game and share our client's journey every step of the way!"

Our success in the managed services landscape stems from our core principles:

• Active listening and empathetic problem-solving
• Collaborative approach to technical challenges
• Rigorous technical standards and innovative solutions
• Shared responsibility and commitment to client success

This approach has earned us the trust of industry leaders including Amazon, McGraw Hill, GXO, Gallo, Simple Practice, Sony, Connection, CSC, Insight, Denali Advanced Integration, and Scale Computing.

Explore the potential of managed services with The Functionary. Discover why industry leaders trust our transformative solutions. Visit us at The Functionary today and explore our comprehensive service portfolio.

Let's build your technology success story together!

About The Functionary

We are a global managed services provider delivering innovative technology solutions with a human-centric approach.

With our offices in nine countries and staff across 26 nations, we provide comprehensive IT services and customer support solutions that help businesses optimize operations and achieve transformative outcomes.

Through our commitment to excellence, empathy, and innovation, we maintain a 98% client retention rate and serve as a trusted partner to some of the world's leading organizations.

https://thefunctionary.com/about-us/

Media Contact for press inquiries:

Luisa Balaniuc
VP of Growth
(347) 973 4696
[email protected]

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SOURCE The Functionary