Orchest Joins TM Forum to Increase Automation Worldwide

WESTON, Fla., Feb. 19, 2025 /PRNewswire/ -- Orchest, a leading brand in connectivity and automation, has announced that it has joined TM Forum, the leading global alliance of telco and tech companies, to increase automation adoption globally. Effective January 2025, Orchest became a service provider member of the TM Forum ecosystem.

As a member, Orchest will integrate TM Forum's OpenAPIs into their automated platform and implement the zero-wait concepts from TM Forum's Autonomous Operations Framework, contributing to the digital ecosystem. This will enable companies to achieve complete automation using the Orchest Automation platform while providing functionalities through standardized APIs from MEF and TM Forum.

In Q4 2024, Orchest successfully automated network infrastructure in Indonesia for last-mile quoting, achieving its first success story outside of Latin America by leveraging its robust address validation algorithm.

"Joining TM Forum is an important milestone for Orchest as we continue our automation journey, where standardization is crucial. The TM Forum ecosystem complements our vision and objectives, and we look forward to contributing and supporting the ecosystem to help more companies achieve exceptional levels of efficiency," said Jeremy Villalobos, CEO of Orchest.

George Glass, CTO, TM Forum: "We are delighted to welcome Orchest to TM Forum at a pivotal moment for the telecom industry. As automation becomes a cornerstone of transformation, Orchest's expertise aligns with our mission to drive open, interoperable, and AI-powered networks. Their commitment to integrating Open APIs and advancing autonomous operations will help accelerate industry-wide efficiency and innovation, supporting our collective goal of a more agile, customer-centric digital ecosystem that unlocks growth in both value and purpose."

With a clear vision to transform the telecom industry through automation, Orchest's unique platform is designed from the customer's perspective to address today's challenges, including lengthy response times during commercial interactions and inadequate customer experiences due to outdated processes and manual work.

Orchest Automation offers unique solutions including a Network Quoting Tool, Installation Tracker, Service Inventory, Business Intelligence, Tech Support Management, E-Commerce, Network Geo-Visualization, API Enablement & Management, ERP and CRM deployment, and Billing and Invoicing control.

For more information, please visit www.orchest.net or www.tmforum.org 

About TM Forum:
TM Forum is a global alliance of telco and tech companies, leading the industry in defining the building blocks for new operating models, impactful new partnerships, and advanced software platforms.

TM Forum helps its members unlock the value of data to create nearly endless opportunities for players across the communications ecosystem. At DTW Ignite, Accelerate and Collaboration events, TM Forum provides a platform for industry change-makers to share groundbreaking innovation, market developments, product launches and business transformation journeys.

We are the only industry body to count the world's top 10 CSPs and all the key hyperscalers as active, strategic members. With over 800 members, we are on a mission to reinvent the telco industry as a vibrant part of the digital landscape – and a driving force in shaping its future. To find out more, visit: tmforum.org   

About Orchest
Orchest is a US-based carrier/software company, pioneer of the fully automated end-to-end customer experience with presence in 17 countries in Latin America and The Caribbean. With more than 10 years delivering innovative Network Solutions, Cloud Connection and Data Center Services throughout the Americas. In 2024, launched Orchest Automation, a new software company supporting global carriers to achieve complete automation.

Orchest Media Contact:
Erwind Martinez
[email protected] 

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SOURCE Orchest Technologies & TM Forum