MAINEHEALTH BEHAVIORAL HEALTH AT SPRING HARBOR TO IMPLEMENT BHOI FOR CLINICAL OPERATIONS

MaineHealth Behavioral Health at Spring Harbor selects BHOI, Acuity Behavioral Health's Behavioral Health Operations Intelligence (BHOI) Platform for their clinical operations.

PORTLAND, Maine and ATLANTA, Aug. 28, 2025 /PRNewswire/ -- Today, MaineHealth Behavioral Health at Spring Harbor (MHBHSH) announced it has licensed Acuity Behavioral Health's Behavioral Health Operations Intelligence (BHOI) platform and BHAI software for implementation at its inpatient psychiatric units with a goal of implementing across the MaineHealth system. The implementation will feature NORA, an AI-agent in the 24/7 role of Nurse Operations Research Assistant, to provide a simple Natural Language interface for nurse managers and staff to quickly access details on patient, unit, and system data and trends. As the leading behavioral health inpatient facility in the State of Maine and a national leader in the innovation of care for mental illness, MHBHSH will use the BHOI to improve the care and safety of patients and nursing staff across their inpatient psychiatric care programs.

"As part of MaineHealth, the state of Maine's largest health system, MaineHealth Behavioral Health at Spring Harbor is an integrated system of behavioral health care services serving Maine and parts of New Hampshire with a full range of services including inpatient and outpatient psychiatric care, community-based treatment programs, and integrated behavioral health care in MaineHealth primary care practices," said Kelly Barton, President of MaineHealth Behavioral Health. "We are excited to join other behavioral health systems who have implemented BHOI as the new standard to provide better patient care and improve the safety and quality of life for our nurses and staff."

"We are thrilled to work with Kelly and the MaineHealth Behavioral Health at Spring Harbor team," said Jim Szyperski, CEO of Acuity Behavioral Health. "MaineHealth Behavioral Health at Spring Harbor is a recognized national leader in the care and treatment of mental illness, and a co-founder of the Harbor Performance Initiative, one of the nation's oldest and largest behavioral healthcare conclaves. Their decision to implement BHOI for their clinical operations underscores their progressive role as a leader in driving a new clinical landscape of behavioral healthcare, one that thoughtfully and purposefully uses AI to inform and aid their clinical teams and maintain the essential human perspectives provided by nursing staff."

About MaineHealth:

MaineHealth is a not-for-profit, integrated health system whose vision is, "Working together so our communities are the healthiest in America," and is committed to a mission of providing high-quality affordable care, educating tomorrow's caregivers and researching better ways to provide care. MaineHealth includes a Level 1 trauma medical center, eight additional licensed hospitals, comprehensive pediatric care services, an extensive behavioral health care network, diagnostic services as well as home health, hospice and senior care services. With more than 2,000 employed providers and approximately 23,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. MaineHealth hospitals include MaineHealth Behavioral Health at Spring Harbor in Westbrook, MaineHealth Franklin Hospital in Farmington, MaineHealth Lincoln Hospital in Damariscotta, MaineHealth Maine Medical Center in Portland, Biddeford and Sanford, MaineHealth Memorial Hospital in North Conway, N.H., MaineHealth Mid Coast Hospital in Brunswick, MaineHealth Pen Bay Hospital in Rockport, MaineHealth Stephens Hospital in Norway and MaineHealth Waldo Hospital in Belfast. MaineHealth also includes the MaineHealth Barbara Bush Children's Hospital in Portland, MaineHealth Behavioral Health in Westbrook, MaineHealth Home Health and Hospice in Saco, the MaineHealth Institute for Research in Scarborough, the MaineHealth Medical Group and MaineHealth NorDx in Scarborough. MaineHealth affiliates include MaineGeneral Health in Augusta and Waterville and St. Mary's Health System in Lewiston. It is also a significant stakeholder in the MaineHealth Accountable Care Organization in Portland and a joint venture partner in the New England Rehabilitation Hospital in Portland. To learn more, please visit: mainehealth.org.

About Acuity Behavioral Health:

Acuity Behavioral Health has developed a clinical and management support solution to improve the quality of care in inpatient psychiatric settings. The solution, the Behavioral Health Acuity Index (BHAI), provides a rapid and accurate measure of patient acuity within inpatient settings and was created by the nation's leading behavioral health experts to improve patient care, reduce safety risks, and to address the increasingly acute status of mental health patients. The BHAI represents the first of its kind process model to standardize measurement of patient acuity and workload for inpatient psychiatric settings. To learn more, please visit www.acuitybh.com or contact us at [email protected]. Follow Acuity Behavioral Health on LinkedIn.

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SOURCE Acuity Behavioral Health Inc.