Leadership Transition Ushers in New Era for Strategic Solution Partners

Jacqueline Villamil Becomes CEO and Sole Owner

WEST CHESTER, Pa., July 17, 2025 /PRNewswire/ -- Strategic Solution Partners (SSP), a top provider of task force and consulting services in the hospitality industry, is entering a new chapter as Jacqueline Villamil steps into the role of Chief Executive Officer and sole owner, following the retirement of founder Bill Scanlon.

Jacqueline has been a driving force at SSP since 2008, helping shape the company's culture, operations, and growth. She was appointed Chief Operating Officer five years ago, expanding her leadership. Her transition into the CEO position began with a candid conversation in 2020 and culminated in the official purchase of Bill's shares on May 16, 2025.

"As you can imagine, there were moments of doubt and fear," said Jacqueline. "I spent many sleepless nights pondering the decision. I realized that I am surrounded by the best team at SSP, that I have also surrounded myself with great mentors and allies who support and encourage me, and that everything I have done in my career was designed to get me here."

The ownership transition was intentional and transparent. Jacqueline aims to continue driving SSP's results-oriented culture while advancing her vision of a more collaborative leadership approach that reaches every team member and customer.

While the transition marked a personal and professional milestone, Jacqueline emphasizes that the company's foundation will not falter. "The company that Bill and I created does not need to change, only evolve," she said.

She also reflected on SSP's defining moments, especially during the pandemic. "We were the only taskforce provider that remained open, supporting the few clients who still needed us," she explained. "We launched Industry Expert Consulting, energized our culture by adding a Culture Ambassador, never stopped recruiting, and rebuilt our team in record time so that by the time the flood gates opened, we were ready."

Looking ahead, Jacqueline is focused on maintaining SSP's position as an industry leader. "Our goal has always been to be the best, not the largest, and that will not change."

Watch Jacqueline's video message now on SSP's LinkedIn page.

About

Strategic Solution Partners (SSP) is an industry-leading hospitality solutions provider, specializing in taskforce staffing and consulting services. With a team of highly vetted experts and an unwavering commitment to client success, SSP has helped over 1,200 properties solve complex challenges and achieve sustainable results.

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SOURCE Strategic Solution Partners