Hyland's Contract Terms Certified for Customer Favorability by TermScout

TermScout certifications affirm Hyland's commitment to trust and transparency, streamlining negotiations and empowering customers with a competitive edge in today's fast-paced digital landscape

CLEVELAND , Sept. 15, 2025 /PRNewswire/ -- Hyland, the pioneer of the Content Innovation Cloud™ , today announced that four of its customer agreements have been certified by TermScout, a leading contract intelligence platform. The certifications highlight Hyland's commitment to transparency and customer-centric contract practices.

According to their independent analysis, TermScout Certified ratings are based on AI + expert human review of 750+ data points and benchmarks across thousands of contracts. Hyland's agreements received high favorability ratings — with the SaaS, PaaS and the Content Innovation Cloud agreements rated 80% Customer Favorable. Hyland's Content Innovation Cloud contract is more customer favorable than 96% of over 1,000 similar contracts; likewise, its SaaS and PaaS contracts are more customer favorable than 95% of over 1,000 similar contracts.

"At Hyland, our commitment to our customers goes all the way to the fine print of our T&Cs, and these TermScout certifications validate our commitment to clear, customer-friendly contracts, assuring our customers that their trust is well-placed," said Abby Moskovitz, chief legal officer at Hyland. "By aligning our contracts with industry-leading standards, we're not only simplifying negotiations for our customers, but also giving our partners a competitive advantage so they can move faster, with confidence, in a rapidly evolving digital landscape."

"It's an honor to work with Hyland, a company whose integrity shines through in every detail," said Olga V. Mack, CEO at TermScout. "We are proud to certify its contracts as truly customer-favorable."

To learn more about Hyland's products and solutions, please visit Hyland.com.

About Hyland  
Hyland empowers organizations with unified content, process and application intelligence solutions, unlocking profound insights that fuel innovations. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions fundamentally redefine how teams operate and engage with those they serve. For more information on Hyland products and solutions, please visit Hyland.com.

About TermScout
TermScout transforms how B2B tech companies approach contracts by turning legal friction into deal momentum. Powered by AI and guided by legal experts, our platform analyzes over 750 data points to benchmark contracts against market standards and issue the Certify™ Badge, a third-party trust signal proven to reduce buyer hesitation and close deals faster. With certified contract intelligence, your team gains clarity, consistency, and speed. No bottlenecks, just better contracts that close themselves. Learn more at www.termscout.com

Media contacts: 

For Hyland:
Jason Gerdon
[email protected]

For TermScout:
Renee Donis
[email protected]

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SOURCE Hyland