Functionary's 98% Client Retention Earns Prestigious Bronze Stevie Award

Dallas-based The Functionary wins a Bronze Stevie Award for Fastest Growing Company, boasting 98% client retention and expanding globally with over 300 new hires in 2025, showcasing its innovative approach to managed services.

DALLAS, May 7, 2025 /PRNewswire/ -- The Functionary, a Dallas-based company, has been awarded a Bronze Stevie^® Award in the Fastest Growing Company of the Year category in the 23rd Annual American Business Awards^®. This prestigious award recognizes The Functionary's exceptional growth and success in the tech-enabled services sector. The company's innovative approach to managed services, coupled with a commitment to client success, has driven significant expansion and earned the trust of industry leaders such as Amazon, McGraw Hill, and Sony.

Learn more about The Functionary's award-winning services and explore how their solutions can transform your business. Visit https://thefunctionary.com/ to discover their comprehensive service portfolio and connect with their team of experts.

"Winning the Stevie Award is a powerful validation of the relentless hard work, innovation, and commitment our team brings every day," says Sam Darwish, CEO and Founder. "At The Functionary, growth isn't just about numbers—it's about building trust with our clients, creating real impact, and continuously pushing the boundaries of what's possible. This recognition fuels our momentum as we scale even higher."

The Functionary's success is a testament to its core principles: 

1. Active listening
   
   
2. Empathetic problem-solving
   
   
3. Collaborative approach to technical challenges, rigorous technical standards and innovative solutions
   
   
4. Shared responsibility and commitment to client success. 

This dedication has resulted in a remarkable 98% client retention rate in their customer experience category. The company's rapid growth is further evidenced by the recent expansion of their El Salvador office and upcoming launch of a new office in Buenos Aires, along with the onboarding of over 300 employees in 2025 alone. This expansion reflects the company's commitment to scaling its operations to meet the increasing demand for its services.

The American Business Awards, known as the Stevies, received over 3,600 nominations this year. More than 250 professionals worldwide participated in the judging process, making this award a significant achievement. The Functionary's win highlights its consistent recognition on prestigious lists, including back-to-back Inc. 5000 placements and a top spot on the SMU 100 (Dallas fastest growing) in 2024. 

The company's growth has also led to the onboarding of several major enterprise clients, including one of the world's largest transportation companies and a leading e-commerce platform. The Functionary's success story demonstrates its ability to redefine global solutions through technology-enabled services, offering an all-shore presence (onshore, nearshore, and offshore) to its clients.

The Functionary's Bronze Stevie^® Award will be celebrated at a gala event in New York on June 10th. This recognition underscores the company's commitment to excellence and innovation, solidifying its position as a leading provider of nearshore outsourcing solutions. The company's diverse team, composed of professionals from 26 countries, is a key factor in its continued success. The Functionary's growth is not merely about numbers; it's about building strong client relationships and continuously exceeding expectations. 

Follow https://www.linkedin.com/company/the-functionary/ to keep up with this acclaimed company!

Media Contact: Luisa Balaniuc - 347 9734696

[email protected]

This approach has earned us the trust of industry leaders including Amazon, McGraw Hill, GXO, Gallo, Simple Practice, Sony, Connection, CSC, Insight, Denali Advanced Integration, and Scale Computing.Explore the potential of managed services with The Functionary. Discover why industry leaders trust our transformative solutions. Visit us at The Functionary today and explore our comprehensive service portfolio.Let's build your technology success story together! https://thefunctionary.com/about-us/

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SOURCE The Functionary