Craftable Expands Beyond Restaurant Tech into Hotel Operations

Dallas-based company leverages a decade of restaurant technology success to tackle hotel operational inefficiencies.

DALLAS, June 12, 2025 /PRNewswire/ -- Craftable, which has driven over $2 billion in annual savings for restaurant operators, will expand its platform to hotels with a new Procure-to-Pay (P2P) and Business Intelligence (BI) solution purpose-built to bring operational efficiency to hotel and resort operations. The platform expansion will be introduced at HITEC North America 2025, the world's largest showcase of hospitality technology.

Serving over 80,000 operators and managing over 4 million invoices per year worth over $5B in purchasing, Craftable's hospitality platform delivers seamless workflows across food and beverage, supplies, labor, and back office operations. The solution enables better budgeting, tighter controls, stronger compliance, and faster decision-making from the front lines to the finance team. With an intuitive user design and modern approach to operations, Craftable delivers tools every team member, from chefs to CFOs, can easily master and rely on.

"We've proven our platform works for the most complex department in hotels: food & beverage," said Sam Zats, Co-Founder and CEO of Craftable. "Now - we've extended Craftable to every department to address e-procurement, spend management, inventory control, AP automation and payments. We're transforming how hotels operate by replacing six separate solutions with one unified platform."

Through partnerships and integrations with major GPOs, Vendors, ERPs, and hospitality solutions, Craftable is eliminating the fragmented technology landscape that challenges the hospitality industry.

"Craftable brings a whole new level of operational excellence to our customers by enabling them to seamlessly track, count, and manage their inventory. When that complete, real-time data flows into ProfitSword, it unlocks powerful insights that help operators drive profitability and strengthen team engagement."

— Andrew Arthurs, President & Chief Operating Officer at Actabl. Their ProfitSword Solution is an industry-leading business intelligence platform.

"At Avendra International, we're always looking for supplier partners who help our customers operate more efficiently while maintaining our customers' high standards of process and control," said Jesse Messitte, Vice President, Customer Integration & eBusiness at Avendra. "Craftable's platform delivers exactly that—bringing together purchasing, budgets, and invoice workflows into a seamless solution. "

— Jesse Messitte, Vice President, Customer Integration & eBusiness at Avendra International

Craftable helps world-class operators like Pyramid Global Hospitality streamline operations, ensure compliance, and unlock insights across hundreds of properties.

"Partnering with Craftable has brought a new level of operational efficiency to our hotel and F&B teams," said Isaac Hicks, COO at Pyramid Global Hospitality. "With automated spend management, intuitive procurement and seamless integration to every vendor including the entire Avendra supplier network, we're able to ensure compliance and gain full transparency into our spend—property by property and enterprise-wide across our entire portfolio of over 200 properties."

– Isaac W. Hicks, Chief Operating Officer, Pyramid Global Hospitality, a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent.

See how leading hotels are streamlining P2P operations and ensuring seamless compliance - visit Craftable at booth 716 during HITEC.

About Craftable

Craftable is the leading cloud-based hospitality management solution for hotels, restaurants, resorts, bars, and casinos. Designed to streamline processes and drive maximum profitability, Craftable seamlessly connects purchasing, finance, and operations through AI-powered automation and integrated systems, delivering real-time insights for better decision making.

Founded in 2015 and headquartered in Dallas, Craftable has over 60 live POS integrations, 5,000 supplier connections, and serves more than 80,000 operators. The platform processes billions in annual transaction volume while helping customers save over $2 billion annually. Craftable partners with prominent hospitality leaders including Pyramid Global Hospitality, José Andrés Group, Marriott International, The Dinex Group, and Sage Hospitality. Discover how Craftable is transforming hospitality management at craftable.com.

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SOURCE Craftable