Collette Health and Aceso Partner to Advance Smart Patient Room Technology

Integration delivers seamless virtual care through in-room televisions, enhancing patient engagement while optimizing clinical workflows

NOBLESVILLE, Ind., Oct. 7, 2025 /PRNewswire/ -- Collette Health, the only virtual care platform that unifies virtual observation, virtual nursing, and workforce augmentation into one scalable solution, today announced a strategic integration partnership with Aceso, the healthcare industry's premier digital communication ecosystem. This collaboration represents a significant advancement in smart patient room technology, enabling hospitals to deliver comprehensive virtual care services directly through patient room televisions without requiring additional hardware or workflow disruptions.

One Screen, Complete Virtual Care Access

The integration combines Collette Health's AI-powered virtual care platform with Aceso's innovative Pane of Glass™ technology, creating a seamless experience that meets the growing expectations of both patients and care teams. By leveraging Aceso's flexible backend infrastructure, which consumes and presents data from multiple sources, hospitals can now deploy Collette Health's virtual nursing and observation capabilities through the same in-room television patients use for entertainment and education.

This partnership addresses the urgent need for healthcare organizations to optimize clinical resources while enhancing patient safety and satisfaction. With hospitals facing workforce challenges and tightening financial margins, the ability to implement virtual care solutions without extensive hardware installations or workflow reconfigurations provides a critical competitive advantage.

"This integration partnership with Aceso represents an important evolution in how we deliver virtual care," said Holly Miller, CEO of Collette Health. "By bringing our comprehensive virtual nursing and observation capabilities directly into the patient room television, we're eliminating barriers to adoption while creating an experience that feels natural and familiar to patients. This aligns perfectly with our person-centered AI philosophy—technology should enhance, not complicate, the healthcare experience."

"The Aceso-Collette Health partnership is built on the foundation that the power of our combined solutions creates one solution for patient engagement and virtual care collaboration," said Todd Babineau, Co-Founder and COO of Aceso. "We are driving towards simplicity. The flexibility of the Aceso platform, combined with the technology and services Collette Health provides, enables one solution for patient engagement and care team collaboration." Shad Williams, Chief Growth Officer, added, "This collaboration is a direct response to the calls from providers for a cost-efficient, single-source solution that can scale across the enterprise."

Streamlining Implementation, Workflows, and Experience

The integration enables hospitals to scale virtual care strategies across diverse unit types while maintaining the flexibility to tailor specific workflows and outcomes to individual care environments. Key benefits of the Collette Health-Aceso integration include:

• Lightweight Technical Implementation: No additional clinician workstations or specialized hardware required—all virtual care functions are integrated directly into existing patient room televisions
• Streamlined Clinical Workflows: Virtual care interactions require no additional documentation from bedside nurses or physicians—all clinical information flows automatically into existing EHR systems, eliminating dual documentation while enabling clinicians to operate at the top of their license
• Enhanced Patient Experience: Patients access virtual nursing services through the same familiar television interface they use for entertainment and education, meeting modern expectations for technology-enabled care

This announcement builds on Collette Health's recent acquisition of the Virtual Nursing Academy™ reinforcing the company's commitment to providing healthcare organizations with a complete virtual care ecosystem that combines proven technology, clinical expertise, and comprehensive implementation support. The Aceso integration represents Collette Health's first digital patient room partnership and Aceso's first collaboration with a comprehensive virtual care platform provider.

Healthcare leaders are invited to visit Collette Health at booth 3214 during the ANCC National Magnet Conference in Atlanta, October 8-10, 2025, to learn more about the integration.

About Aceso Interactive

Aceso Interactive (pronounced uh-kesso) is the leading software development company focused on delivering the Patient Room of the Future™. Dedicated to health care since inception, Aceso was founded in Boston, MA in 2009 and today supports thousands of providers and patients across North America. Aceso has been awarded multiple patents and continues to develop and deliver innovative software solutions for the health care industry.

About Collette Health

Collette Health is the foundation for launching and scaling virtual care. The all-in-one platform delivers virtual observation, virtual nursing, workforce augmentation, and support for other disciplines. Through its unique partnership with the Virtual Nursing Academy™, Collette Health equips leaders to launch agile care models more quickly, avoid costly missteps, and adapt as needs evolve. 

Ranked #1 in the 2025 Best in KLAS Virtual Sitting & Nursing category, Collette Health partners with over 175 hospitals nationwide, powering more than 20 million observation hours and helping to prevent over 100,000 patient falls annually. 

Learn more at collettehealth.com or follow us on LinkedIn for more virtual care insights.

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SOURCE Collette Health LLC