COVIDEO NAMED CERTIFIED VIDEO MESSAGING PROVIDER FOR VOLKSWAGEN OF AMERICA, INC.

Certified solution empowers VW dealers to boost transparency, trust, and connection through personalized video messaging

INDIANAPOLIS, July 10, 2025 /PRNewswire/ -- Covideo, a leader in personalized video messaging solutions, today announced it has been named an official certified provider of video messaging for Volkswagen of America, Inc. This strategic partnership positions Covideo as one of Volkswagen's select certified video messaging providers, integrated across its nationwide dealer network.

Through this collaboration, Volkswagen dealers will leverage Covideo to elevate the car-buying and ownership journey—making communication more transparent, timely, and human. Personalized videos will empower dealership staff to deliver inbound lead responses, vehicle walkarounds, and owner tutorials with a personal touch that traditional emails and phone calls simply can't match.

"Volkswagen has long been known for its focus on innovation and customer satisfaction, and this partnership is a natural extension of that legacy," said Craig Zeutzius, CEO of Covideo. "By enabling dealers to connect with customers through personalized video, we're not only creating more engaging and trustworthy experiences, but also helping dealers drive stronger results through more meaningful customer interactions at every stage of the journey."

Through this certified partnership, Covideo brings added value to Volkswagen dealerships by delivering:

• Certified Expertise: Covideo is now officially recognized by Volkswagen of America, completing a rigorous certification process to ensure platform scalability, compliance, and dealer-level support.
  
  
• Enhanced Customer Communication: Personalized video messages improve clarity and connection—giving buyers peace of mind during their purchase journey and helping them feel supported after the sale.
  
  
• Integrated Experience: Covideo's platform will integrate seamlessly with Volkswagen's dealer management and CRM systems to streamline workflows and communication.

With Covideo now available to Volkswagen dealerships across the U.S., customers can expect a more personalized, transparent, and responsive experience—from the first inquiry to long after the vehicle leaves the lot.

About Covideo

Covideo is a market leader in video messaging, used by thousands of dealerships and businesses worldwide. Covideo provides solutions for dealership sales and service departments to record, send, and track videos across a variety of channels, allowing them to build relationships and convert leads into customers. With an emphasis on personal connection, Covideo is helping people reimagine customer communication. Visit covideo.com for more information.

About Volkswagen

Volkswagen of America, Inc. is an operating unit of Volkswagen Group of America, which is a subsidiary of Volkswagen AG. Headquartered in Reston, Virginia, Volkswagen of America sells the Atlas, Atlas Cross Sport, Golf GTI, Golf R, ID.4, ID. Buzz, Jetta, Jetta GLI, Taos, and Tiguan vehicles through more than 600 independent U.S. dealers. Volkswagen Group of America operates a state-of-the-art assembly facility in Chattanooga, Tennessee which produces Volkswagen brand vehicles including the Atlas, Atlas Cross Sport, and the ID.4. The global Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. Visit Volkswagen at www.vw.com or media.vw.com to learn more.

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SOURCE Covideo