Benepass Introduces New Consumer Payment Standards for Employee Benefits
Employees can tap, submit, and discover eligible benefits worldwide with fewer payment issues, faster reimbursements, and a more personalized experience.
Employees increasingly expect benefits to work as seamlessly as the financial tools they use every day. Yet many benefit experiences still rely on slow reimbursement workflows, confusing eligibility rules, and frustrating card declines. According to WTW's latest EX Intelligence Report, 84% of employees feel informed about their benefits, but only 61% are satisfied with their benefits experience.
Benepass is closing that gap by delivering three flexible ways for employees to spend benefit funds globally:
- The Benepass Card: Even more eligible purchases are approved in real time through Benepass' fully owned card decisioning technology, helping reduce false declines and create a smoother checkout experience. Employees can tap, swipe, or insert their card for consolidated pre- and post-tax spending on eligible purchases globally.
- Near-Instant Claims Reviews: Employees submit receipts in any language and receive reimbursement decisions in as little as 3 to 5 seconds. Claims are auto-approved using AI-powered automated receipt review. Human specialists handle complex cases to ensure accuracy and compliance.
- Personalized Benefits Hub: New enhancements rolling out to all customers this year will help employees discover relevant merchants and spending opportunities based on their goals. Improved search, curated content, seasonal promotions, embedded discounts, and targeted campaigns will make it easier to maximize available benefit dollars.
Today, 86% of all transactions on the Benepass platform are approved instantly, through auto-substantiated card transactions and instantly approved reimbursements. These latest enhancements are expected to further increase these auto-approval rates.
"We are witnessing a massive shift: employees no longer tolerate clunky corporate workarounds for benefits when the rest of their financial life happens instantly," said
The enhancements reflect Benepass' broader vision of building a benefits platform that feels intuitive from the moment employees receive funds to the moment they spend them. By combining intelligent card approvals, near-instant claims reviews, and personalized discovery experiences, Benepass is creating a more modern and flexible way for employees around the world to use their benefits.
About Benepass
Founded in 2019, Benepass is a global benefits capital management platform that modernizes how employers deliver and manage benefits, pre and post tax. Powered by a proprietary financial ledger, Benepass ensures precise and compliant distribution of benefit dollars across local currencies and programs. The company has processed more than 6 million card transactions and serves over 280 employers worldwide. Benepass is also a Workday Wellness strategic partner for financial benefits.
Media Contact:
Julian Lina
[email protected]
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SOURCE Benepass
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