1 Hotels Mission Membership™: a Transformative Loyalty Program

1 Hotels is reimagining loyalty with a purpose-driven program that offers personalization while making a meaningful impact on the planet.

MIAMI, Dec. 8, 2025 /PRNewswire/ -- 1 Hotels, the mission-driven luxury lifestyle hotel brand founded by hospitality visionary Barry Sternlicht, is unveiling Mission Membership, a purpose-driven concept designed to reward both guests and the planet. More than a loyalty program, 1 Hotels Mission Membership is a call to action: to do all the good we can. It represents a bold departure from traditional points-based programs, focusing instead on personalization, environmental impact, and deepening the guest experience in meaningful ways.

Rooted in 1 Hotels' ethos of sustainability and mindful luxury, Mission Membership is designed for guests who seek a deeper connection to their travels and the planet. Rather than tracking and accumulating points or tiered status, this is a human-centered approach to rewards. Members experience a relationship-driven model with curated perks and exclusive opportunities from the moment they join, evolving based on engagement rather than transactional metrics. By rethinking the traditional loyalty framework, 1 Hotels is moving away from the culture of overconsumption and toward a more intentional, values-led way to travel.

1 Hotels Mission Membership also ensures that every stay does some good—and its members are in full control of where the good goes. For every qualifying stay, 1% of the qualifying spend is donated to one of three leading environmental nonprofits: the Natural Resources Defense Council (NRDC), Oceanic Global, or Green Our Planet. Members choose the cause closest to their heart, and all donations are managed by GlobalGiving, ensuring transparency and compliance. And for every new member who joins, 1 Hotels will plant a tree through its partnership with the Arbor Day Foundation—building on its recent pledge to support the growth of 100,000 trees in California nurseries to help restore local ecosystems impacted by wildfires. It's a powerful example of how Mission members can turn their stays into real, lasting impact.

In addition to giving back, members enjoy one-of-a-kind perks from like-minded, sustainability-focused brands, including Everlane, Remedy Place, HigherDOSE, and Perplexity. Starting in 2026, this will include Alo Wellness Club, which offers on-demand classes in yoga, fitness, meditation, and mindfulness. Mission members will also get a special discount on vehicle purchases from Audi (U.S. only).

"As a brand deeply committed to making a positive impact, we wanted to create something that aligns with our values while offering our guests something truly special," said Barry Sternlicht, founder of 1 Hotels and Chairman of Starwood Hotels. "With 1 Hotels Mission Membership, we're disrupting loyalty and redefining what it means to be part of something bigger. This is about taking care of nature, taking care of people, and creating experiences that go beyond the stay."

"1 Hotels Mission Membership is the next step in our evolution as a hospitality brand with purpose," said Raul Leal, CEO of Starwood Hotels. "It reflects our ongoing commitment to reimagining the guest journey, not just as a stay, but as a platform for impact. This program was created with intention: for travelers who expect more from the brands they choose and want to be part of something meaningful."

Mission members will enjoy exclusive rates, personalized touches, and meaningful benefits designed to reflect their values and travel styles. Perks like room upgrades, late check-out, and early access to special launches or partner experiences are available to all members, granted based on availability, not status, with priority given to guests who stay most frequently.

Membership also unlocks access to exclusive experiences that reflect 1 Hotels' core values and offer guests immersive ways to connect with each destination. At 1 Hotel Copenhagen, members can join a guided culinary bike ride through the city, complete with a chef-prepared hot picnic lunch. 1 Hotel South Beach invites members behind the scenes at AVIV's kitchen for a hands-on workshop in traditional saluf bread and hummus-making. At 1 Hotel Seattle, private mixology classes highlight locally distilled spirits and regionally sourced ingredients. 1 Hotel Brooklyn Bridge hosts seasonal tastings personally curated by Chef Jonathan Waxman, while 1 Hotel Toronto offers a wine and cheese pairing led by Certified Sommelier Laura Macdonald-Rumi. This is just a taste of what's on offer, with new experiences continuously added across the brand's growing portfolio.

"With 1 Hotels Mission Membership, we've designed a concept that lets travelers embrace both purpose and pleasure," said Toni Stoeckl, Chief Marketing Officer of Starwood Hotels. "Our members can immerse themselves in the beauty of nature, enjoy highly personalized stays, and know they're making a positive impact at the same time. It's the best of all worlds."

1 Hotels has made a significant investment in its technology platform to ensure every Mission member enjoys a hyper-personalized experience. Members have full control over how they give back and can shape their travel based on personal passions, preferences, and values. The 1 Hotels Mission Membership web and mobile app portal enhances this experience, allowing guests to customize their stay, select their preferred environmental organization for donations, and track their personal impact over time. The 1 Hotels App further streamlines the experience with mobile check-in, room controls, dining reservations, Audi e-tron test drives, curated local recommendations, and direct chat support, making it easier than ever to engage with the brand both on and off property. In addition, there are new 1 Hotels App features like Alo Moves wellness videos to enjoy anytime, anywhere.

Guests can also use their 1 Hotels Mission Membership account across sister brands Baccarat Hotels and Treehouse Hotels, with preferences shared across properties. (Note that not all benefits apply to other brands: Visit individual brand membership webpages for details.)

For more information, visit https://www.1hotels.com/member

ABOUT 1 HOTELS
As a mission-driven luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of sustainable design and architecture, together with extraordinary comfort and an unrivaled level of service. With properties among some of the first to receive the prestigious MICHELIN Key distinction, 1 Hotels is inspired by a simple idea: those who travel the world should also care about it. It is, after all, 1 world. 1 Hotels launched in 2015 with the opening of exclusive properties in Miami's South Beach and Manhattan's Central Park, followed by Brooklyn, located on the East River, in February 2017; West Hollywood on Sunset Boulevard in June 2019; Sanya (China) in 2020; Toronto in 2021; San Francisco and Nashville in 2022; in 2023, the Hanalei Bay (Kauai) flagship property and Mayfair (London), the brand's first European property; and Seattle, Melbourne (Australia), and Copenhagen in 2025. In 2025, the brand also launched 1 Hotels Mission Membership™, a purpose-driven loyalty program designed to reward guests with perks and exclusive opportunities while giving back to the planet. Looking ahead, 1 Hotels is expanding with properties under development in Cabo San Lucas (Mexico), Paris, Elounda Hills (Crete), Austin (Texas), Tokyo, Riyadh (Saudi Arabia), and San Miguel de Allende (Mexico). Additional information can be found at 1hotels.com.

ABOUT STARWOOD HOTELS
Starwood Hotels, an affiliate of global private investment firm Starwood Capital Group, is a sustainable hotel brand management company that operates 1 Hotels, a nature-inspired lifestyle brand that launched in 2015 with properties in South Beach (Miami) and Manhattan and now includes Brooklyn Bridge (New York City), West Hollywood (Los Angeles), Sanya (China), Toronto, San Francisco, Nashville, the Hanalei Bay (Kauai) flagship property, the brand's first European property in Mayfair (London), Seattle, Melbourne (Australia) and Copenhagen, with projects in development in Cabo San Lucas (Mexico), Paris, Elounda Hills (Crete), Austin (Texas), Tokyo, Riyadh (Saudi Arabia), and San Miguel de Allende (Mexico); Baccarat Hotels & Resorts, a luxury brand that made its debut in March 2015 with the opening of its flagship property in New York, with projects under development in Rome, Florence, Dubai, Riyadh (Saudi Arabia), Brickell (Miami), and Maldives; and Treehouse Hotels, which premiered in London in 2019 and now includes Manchester (UK) and Silicon Valley (California), with projects under development in Brickell (Miami), Adelaide (Australia), and Riyadh (Saudi Arabia). In 2025, the company launched 1 Hotels Mission Membership™, a purpose-driven loyalty program designed to reward guests with perks and exclusive opportunities while giving back to the planet; guests can use their 1 Hotels Mission Membership account across sister brands Baccarat Hotels and Treehouse Hotels. Leveraging its marketing, design, operational and technological expertise, Starwood Hotels is the force behind some of the most groundbreaking and dynamic hotel brands in the world. Additional information can be found at starwoodhotels.com.

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SOURCE 1 Hotels